Apartments are in a good central location with main attraction only a short walk away. Nice spacious studio apartment with necessary amenities, however no shower – bath has a shower head but no stand on the wall or shower shield, forcing you to sit down in the bath to avoid drenching the bathroom floor. Not what you would expect from a modern apartment.
Customer service was lacking – our apartment was boiling, despite it been December. There was an AC unit in the room, but this was broken. When we asked for it to be fixed we were advised they would get someone out to fix it – nobody ever came. Our apartment was on the road side of the building, despite been on the third floor the traffic was loud (even with the window closed) so could not sleep with the window open to cool the room down – resulting in 3 very poor nights sleep. We explained the situation to the receptionists and asked to swap rooms, however they only had larger apartments available so wanted us to pay the difference – poor customer service based on the fact our room had a fault.
Overall, nice modern apartments in a good location, but let down by a broken AC unit and unhelpful staff no willing to resolve the issue.
