Hotel Dekat Westfield Park

"The staff was friendly and helpful. Pam(I believe was her name) was great at the front desk. The first room we checked into(219) was dirty. Very dusty, toilet was dirty, shower was filthy, and had hair in it. Pam apologized and offered to switch our room. Go up to check 2nd room(209) and it wasn’t much better, but we settled because we wanted to be in the same hotel as our other family. My sister checked in the day before(217) and had the same issues. As I realize things can get missed, by the...

"The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus."

"The rooms were dirty with dilapidated furniture. Sheets were too small for the bed. Toilet barely flushed and the bathroom lights had a short. The pool was closed. We ended up leaving to stay with family rather than sleep there."

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"Not a place to come back to"

"the first room we got was still dirty, bed wasn’t made and had a horrible smell. They were very helpful with getting us a new room but even then the comforter has lots of animal hair and stains on it and when I went to get a new one they said they did not have any clean ones."

"This was an enjoyable experience. I look forward to staying at this property again."

"I am not a hotel snob. I usually know what I am getting myself but this hotel was just something else. So much so that my family only stayed 1 night instead of the 2 we booked and drove back to our home. Room 28 smelled like cigarettes, there was chipping paint on the walls, mold on the bathroom walls, spiders in the corner of the wall. The beds, when you pulled the covers back were disgusting. The AC unit sounded like it was dying the whole time being used. There was an issue with their...

"No breakfast"

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"The overall hotel is not bad it’s ok. My only complaint would be the room is a little outdated and the beds definitely need to be replaced. Prices could have been cheaper too."

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"Always cheerful helpful and remember who you are by first or last name"

"Breakfast was great. Room was clean when we arrived. Spacious and long lasting hot water."

"The room was fine, and had a microwave and fridge. The shower was slippery, and water splashed everywhere because there was nothing separating it from the floor. The residents staying there would make most people uncomfortable. I believe several of them lived there. There was a lot of traffic in and out; people were sleeping in their cars, and working on cars in the parking lot."

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."