Hotels in Western Heights, Rotorua

"Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I...

"Great place to stay. Safe, clean, comfortable and friendly staff. Good location and price was good. Will definitely be staying here again."

"Pleasant stay"

"Clean spacious room which accommodated our family dog - appreciated the pet friendly atmosphere"

"great place to stay, friendly staff, great location and it was really clean. I definitely would stay here again, highly recommend"

"The room was clean, staff great"

"Everything about this place was fantastic would highly recommend"

"Awesome stay, welcoming staff - will be back again soon!"

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"Cutest boutique hotel with hot springs, fireplace, large rooms and friendly staff that make you feel welcome."

"The hotel was good. Loved that it was super close to a little dining avenue so plenty of choices for restaurants and drinks within a 2 min walk. I did find the scent used in the lobby to be overpowering and would actually prevent me from staying there again as I am mildly scent sensitive and this was definitely more than mild. The hotel is also very close to the hot springs as well so the smell of sulfur in the area is a lot…. You can even smell it in the rooms, though minimally."

"Good place for family members to enjoy together!"

"Great location, very spacious room. Had everything you needed to be comfortable. But didn’t look like the photos and wifi was terrible"

"Loved our stay helpful staff kids loved the pool n spa we deff be back ❤️"

"Very convenient, good facilities and good on site parking."

"I stayed at the Regent Rotorua with my two sons during a family trip. The hotel was clean with useful an amenities, including a kitchenette, two queen beds, and a sofa. Best of all was location: adjacent alleyway with a dozen restaurants and shops, dozens of downtown food and shopping options, and Lake Rotorua well within walking distance. This centrally located hotel is very convenient and family friendly."

"Room is clean, staff are good, but far from restaurants area!"