Hotel berdekatan West Lake

"The person who was staying above room 214 was making a bunch of noise and sounded like they were running around the room - It was 2am! Made a complaint and asked if we could get a refund for the night or any other accommodations, but all the was offered was a breakfast voucher and a check out extension is 1pm. This was frustrating and handled poorly in my opinion."

"Outstanding"

"Enjoyed our stay! The staff was very efficient and kind."

"Clean room, friendly staff."

"Room was very clean and close to airport"

"The food takes a very long time to get and is not very good quality. Other than that, it was great"

"Great breakfast with healthy options."

"Staff is super helpful. Walking distance to a lot of eating places"

"Friendly and helpful staff, clean rooms."

"The staff is so friendly and very helpful. We had great parking. Safe location. Convenient shuttle to the airport."

"Bed was comfortable. Shower leaked all over the floor. Air Conditioning quit working in the middle of night. Elevator gave us a scary jolt as we hit the bottom floor."

"Well kept, pleasant suites in a quiet location 5 mins drive from town. Staff were very friendly/helpful. Breakfast did the job in the morning also."

"They charged me $75 for my dog and it was never posted online. It would have been nice to know the animal charge before I showed up. I don't appreciate hidden charges."

"The breakfast was good. Staff were professional and helpful."

"N"

"The Harbinson House was a great place to stay for going to a show at Ace of Spades. It is in a beautiful historic neighborhood and the place itself is a quirky historic home. I was able to walk back and forth from the venue while looking at the amazing architecture of the houses. My room had an Alice In Wonderland theme with a functioning Victorola which was really cool. There is a shared bathroom with one other room, but it was really clean and not an issue. Late check-in and early check-out is...

"lovely hotel, great pool area, good rooms, yummy breakfast"

"It was not located in Downtown as stated. A little disappointed. Staff were very nice."

"Property is great, self parking is directly next to hotel and affordable in addition to valet. Room was beautiful and hotel is super well maintained."

"Everything was wonderful in regards to our room and service. However, the valet was very busy and sometimes the wait was quite long to receive my vehicle."