Hotel di West End

"Not the cleanest. The room had a slight odor upon entering. Opened window when I arrived and it helped. just smelt stale. Later on when I turned on the wall heater, there was a horrible odor, but luckily it cleared up shortly. The rug definitley was dirty. When I left sunday morning, I wiped my slippers clean befor packing them and the washcloth was BLACK. Not really sure Id go back"

"breakfast was good"

"The water ran at a trickle in the bathroom sink. The breakfast was the worst offering in my travels probably ever. For what the room charges were I felt i paid for a Hilton and received a Motel 6."

"The most needed improvement for me would be to replace stained carpeting and furniture in the rooms. Once you have tried and failed to remove the stains, the only thing left to do is replace the soiled carpeting and furniture. It may be clean but it looks like crap."

"The owner was very nice. This is a quaint old inn about 15 minutes from Oneonta. I had my own room and bathroom. I heard from friends that the breakfast was really good, but I didn't eat there. The place was very convenient and well worth the price."

"Desk staff, manager, in particular, was rude. Would not correct a “glitch” (there words) in the booking and wanted to bill us for four rooms when we only booked two. I had the proof and they wouldn’t even look at it. Because they wouldn’t correct it, we checked out after one night. They still charged us for four rooms for the first night. Ridiculous! We will NEVER, EVER stay at a Best Western again."

"Great experience"

"Hotel is showing its age but staff informed me that they were undergoing renovations. Good breakfast as usual."

"My earlier concern of door to room hard to open turned out to be my issue of being left handed!!!! However we did encounter our coffee maker not working and when brought to the attention of staff, were very willing to replace. Staff was definitely helpful."

"Such a charming and wonderful spot. The staff was extremely helpful and kind. We will be back!"

"The room was very clean except for the nightstand, which should have been wiped off. The bed was very comfortable. I received a text from the hotel at 8:00 am, which woke me up. I would stay at this hotel again."

"The Landmark Bed & Breakfast was just lovely. An historic old home that has been lovingly restored with modern amenities. The staff is very helpful and kind. The morning gourmet breakfast is outstanding and plentiful. There are free snacks and campfire with S'more's. The inn is in walking distance to downtown and very close to Lake Otesaga. I highly recommend!"

"This room was soooooo small!!! Think baby's nursery kind of small. The bathroom was literally a closet at some point. Don't use the pictures from the website trick you into believing these rooms are spacious, because they are not. You will be better off staying at one of the major hotel chains in the area for half the price and breakfast is included."

"We booked two rooms and Hailey made sure to put us together. She could not have been kinder about helping us to find places to eat and make us feel comfortable as we dropped my son off for his first semester of college."