Hotel Dekat West Alton Memorial Park

"I stay at Holiday Inn Express at least once a month while traveling for work. I have never been charged an amenity fee. &15.00 after my original fees. I will not be back to this one."

"Food was fine, though coffee was lukewarm. It was good to see how clean the dining area is kept. Kudos to the dining room team!"

"For a hotel of its price range, this was one of the best we've visited. Staff was friendly. Our room was clean and comfortable. Good breakfast service. Ample parking. "

"Very clean and was well updated way more than I expected for the price "

"O"

"The room and breakfast was good, but we specifically picked this hotel because of the indoor pool. The pool was closed. So disappointing."

"Yes "

"Great value. "

"Clean and comfortable perfect for a one night stay for the price would come back here "

"The room was clean and shower was good with heat and pressure, but sliding door leaked. Water bottle filling station and breakfast was good!"

"Bed was basically 2 sheets to sleep under, only one towel, pictures showed a kitchen in room but only had a fridge"

"Yes it was great!"

"Excelente customer Service . Front desk at checkout outstanding Breakfast was ok a bit cold. "

"I think it may have recently changed ownership. This property needs a lot of work, they try but seem to be lacking customer service skills. Room was clean and basic, on the third floor, after getting our belongings to our room we went for dinner. Came back and the elevator is broken. Today had to use the stairs to get our belongings back to our vehicle. I know this is our of their control but an offer of assistance would have gone a long way. "

"Nothing "

"Basic, rooms are barely cleaned. I won’t stay there again."

"Good staff but not impressed with the condition of the hotel. "

"Nothing drained in the bathroom "