Hotel berdekatan Alton Prison

"The Staff was excellent"

"Front desk employees were the rudest people I have ever encountered at the hotel both the individuals working at different times the morning guy wanted to fight my husband because he left his shirt in the car and guy told him to put it on and had to go back to the room to get the car key to get his shirt out of the car and the employee chased him down and got in his face threatening him told him he needed to leave the property. The pool was completely out of order but never stated that on the...

"Great breakfast. Friendly staff "

"Clean rooms, good stay"

"Very ran down. Pictures missing in the rooms, ac would not stay on, shower was very old/ dirty."

"Needed better pillows and bedding."

"Lobby was under remodeling, No Coffee!! No breakfast. Hot tub totally closed! These are things that should have been noted. Very dissappointed!"

"The staff was welcoming. The place is spotless "

"The front desk staff was helpful and welcoming. My family and I would stay here again."

"I would not recommend this property. The pool (which was the main reason I booked this hotel) was out of order. The elevators were all out of order too, so I had to carry my bag to the third floor. It is advertised as a “non-smoking” facility, but my room smelled strongly of cigarette smoke. Given this poor experience, I asked Expedia to reach out to the property on my behalf regarding a refund. Expedia attempted to contact this property for a week, but told me that they were unable to get in...

"No wash clothes No hand towels Both beds only had sheets! No blankets or comforters"

"Very clean and the beds were comfortable but the vending services were not very good at all."

"Enjoyed the stay. And the breakfast was very good."

"The staff was extremely polite and welcoming. The property was fairly clean but is really showing wear. Carpets in elevators were badly stained and universal machine in workout room needed maintenance. Location was great as it is very close to highways. In the hotel's defense, it looks like they are in the process of some renovations. I hope they get those finished. I would use this hotel in the future if I were in town."