Kid Friendly Hotels in Wassenaar

"Gary was super helpful and made our stay amazing! He deserves a raise!"

"Did not know there was a breakfast bar."

"we checked into our room and while the whole hotel seems new the floor in our bathroom had failed, moving/cracked tiles popping sound as you walked on them grout missing, massive holes on wall from something that had been ripped/removed from the bathroom wall, 2 holes that had been badly filled, reported to front desk on check out showed pictures and video told i would get some goodwill back on our room rate and will get a call from the manager same day!, neither happened chased them on email twice finally offered a room upgrade! no use to use, and not the goodwill towards cost of room, then no response to my final email. as for restaurent food was lovely but charging a 4 year old 4.75 euros for tap water! food was slow out but the mains did taste amazing. my daughter loved their robot servers! breakfast was best we had in 15 days travelling europe. just shame let down on customer service at end"

"Received an email about one of my 2 room booking being cancelled just before I check in on the same day. I had to make a roaming call for 26 minutes and didn’t get it resolved until I reach out to the booking agent. The booking agent confirmed my booking was valid from their side and it was the hotel side cancelled my booking without reason. Finally my booking agent was able to reinstated my booking. It was a nightmare and didn’t even have time to take my dinner. It was a frustrated situation."

"Lovely stay! Super convenient to the airport and train system. Order the chicken wings from the bar!"

"We had a late check in and we’re just staying for one night before heading into the city the next day. The staff were great. However, the room had a weird smell when we got in and there were visible stains on two of the towels. "

"The location of the hotel is very good, with convenient car parking and easy access between Amsterdam city center and Haarlem. However, our experience in the lobby area was disappointing. The bar manager was extremely rude and spoke to us in an unprofessional manner. We were sitting in what we believed to be a public lobby area, having coffee, and were not aware that it was part of the bar. He approached us suddenly and said, “I will be nice with you today and ask you to leave.” When I asked him to clarify what he meant, instead of handling the situation calmly, his tone remained unfriendly and inappropriate. This interaction left a very negative impression and significantly affected our overall experience at the hotel."

"Convenient and comfortable."

"The hotel is awesome as well it’s staff, BUT I could not understand how come you have to have a central heather connected to all rooms and as a guess, I could not chose to have A/C on my room and also, not being able to open my window room, because it is not windows on the rooms. It is something very weird and stressfull for a person who don’t like calefacción and enjoy a cold room to sleep. "