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Reviews of Hotel Arkadia Royal

3 out of 5
Hotel Arkadia Royal
Ul. Bronislawa Czecha 10, Warsaw, Masovia

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 104 reviews" "
Rating 8 - Good. 38 out of 104 reviews" "
Rating 6 - Okay. 11 out of 104 reviews" "
Rating 4 - Poor. 7 out of 104 reviews" "
Rating 2 - Terrible. 6 out of 104 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and pleasant personnel
Stayed 7 nights in May 2024

10/10 Excellent

Nariman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable clean
Stayed 1 night in Oct 2023

8/10 Good

Ross

Liked: Cleanliness, room comfort
Staff were very helpful. Changed our room from over the banquet hall which would have been noisy. We missed breakfast due to a time misunderstanding (language issue) and the desk man arranged a special meal.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Aug 2023

4/10 Poor

Lord Russell Francis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad night so far
Staff very nice and polite and that where it stops. Arrived early evening checked in quick freshen up in the room, down to the bar to order food. Just ordered and a coach pulled up outside the door, about 40 teenages got off, came into the hotel as they were staying. Ordered the ribs which were just warmed through with a Luke warm BBQ sauce on top. French fries were hot, ribs pritty cold. I ate half as it was the only thing I had eaten all day, had 2 beers with it. Went to my room had a shower that leaked water over the floor and went to bed. Had teen-agers running up and down shouting for an hour which was ok by me. By 11 all was quiet. 1 o'clock stomach was going mad jumped up had diorea, 15 mins on loo. Went back to sleep. 3 am the same again but nearly fell off the loo, it was lucky the wash basin was right in my face so I could grab it and steady myself. Great bathroom if it's coming out both ends if you know what I mean😄. As I'm writing this it sounds almost like a comedy. It's now 0340 tummy is rumbling again so hope all will be ok. Let's see what breakfast is like.
Stayed 1 night in Jun 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and breakfast exceptional. Beds and pillows not too comfortable and a barking dog at night that kept us up, even with ear plugs. The hotel is right next to a residential area.
Stayed 1 night in May 2023

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Jaroslaw

Stayed 1 night in Apr 2023

10/10 Excellent

Belocerkovec

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

RENATA

Stayed 3 nights in Dec 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
The hotel is located far from the city center, and if you plan on staying here, my guess is you like the price. Well, there is a reason - the hotel is terrible. Our group had 4 rooms: two rooms had spiders in them; one room had dirty walls (?!?!); two rooms had shower doors broken and not closing fully, flooding the bathroom; one room had a missing flush button cover for the toilet; all 4 rooms had smelly carpets; the beds were uncomfortable. Breakfast was tolerable, although coffee was pretty bad. The sauna itself is great, but it's not included in the room price and costs an additional 30 ZL. Also, the floor in front of the sauna room has not been cleaned there for a long time (days, if not weeks!); the steam room was out of order; the jacuzzi takes 6 hrs to prepare, so you would need to inform the reception well in advance. We stayed in this hotel on our way to the south of Poland, and had it also reserved for our return. Having experienced the hotel the first time, we did not want to stay there again, but unfortunately our reservation was non-refundable. The Hotels.com support team often manages to negotiate with hotels on such matters, however, this hotel declined our request to refund the reservation, so we had to stay one more night there. 2 out of 4 receptionists were a bit rude (something everyone in our group commented on later) and have much to learn in customer service. The other two were great. Overall, stay away from this place!
Stayed 1 night in Aug 2022

10/10 Excellent

Garry

Liked: Cleanliness
This is a great hotel. Looks great from outside, rooms are spacious & clean. Very good breakfast. Very friendly staff.
Stayed 1 night in May 2022

8/10 Good

Rita M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in East Warsaw
I stayed longer than anticipated, but overall, the hotel is a pretty decent. Avoid room 125 (I might have already mentioned this in another review). Also, ask if there is a wedding before booking a room, because apparently they can celebrate until morning. This weekend they stopped at 4:30 a.m. If you do decide to stay here during an event like that, make sure you are at least on the 2nd floor in the other end of the building (I think there are A and B sections). I discovered a small convenience store across the street. Additionally, I discovered a wonderful Indian restaurant. The people are very kind and speak English. Everything I ate there was delicious. The food in the hotel is decent. Stay away from the ribs. They are overpriced and were not good. Some were even cold in the middle. The dishes that I recommend are the Tagliatelle, the fried chicken wings and the Stroganoff. The Chicken Broth soup does not have any flavor. It is broth with very thin, small slices of noodles and no chicken or vegetables. I did not try the other soups. The breakfast buffet is good. As for the location, it is close to a bus line, but there isn't anything close by as far as shopping malls or cinemas. You have to cross the street to get the buses that go downtown. I made this mistake, once. Of course you can call Uber, but you will pay at least 26 zloty one way to downtown; bus tickets are 4zloty and you can buy them on the bus.
Stayed 3 nights in Aug 2021

10/10 Excellent

Rita M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

2/10 Terrible

Mirek, Canada

Travelled with partner
My flight was canceled, do to the covid 19 but hotel charged me for stay. Can't take money back. How about that. I CHANGED MY DATES TO JUNE 15-17, CONTACTED DIRECTLY HOTEL IN FEBRUARY.
Stayed 2 nights in Jun 2020

10/10 Excellent

Firas, Lacey USA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
It was very good I recommend it.
Stayed 1 night in Sep 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

M.M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very rood staff, not clean at all and unprofessional
Stayed 1 night in Sep 2018

4/10 Poor

Risto

Average stay
Based on pictures hotel looked "nice". When arriving we realized that is next to 4 lane road which has a lot of traffic 24/7. This would not be problem if the windows in the hotel would have some noise damming qualities. With some rooms having no AC this was bad combination. Hotel staff would need to improve on service. You could get answer "Morning" after greeting them. It would also be nice if hotel would acquire sheets that would be long enough to cover the whole bed.
Stayed 5 nights in Aug 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Mihails

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another positive experience
Second time in same hotel, even in same room. Nothing has been changed for last year - room small, but comfortable and clean. Stuff was very friendly. Free Wi-Fi, breakfast and parking. For use I will choose this hotel next time.
Stayed 1 night in Jul 2017

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking & clean rooms.
Hotel was clean and well appointed. Buffet breakfast was a bit lacklustre and coffee machine on the blink, so only one in three guests got it to work! Staff are friendly and helpful and allowed us early access to the room. Also very convenient for parking and access to public transport however quite far out of town and not a lot in the neighbourhood other than a shopping mall.

8/10 Good

Mihails

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay overnight.
Was staying in August 2016 in single room. Clean and tidy room with nice furniture. Great service, free parking and Wi-Fi. Breakfast was included. Please note that single room are really small but cozy. Bed is also relatively small. If you are above the avarege consider to take standart or double room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for overnight stay
Good option for your overnight stay if you are crossing Poland and need accommodation near Warsaw. The location is convenient, do not need to waste time to get into city center and not on the noisy highway. Good breakfast, large rooms, clean and quiet.

8/10 Good

Kathleen, Deerfield beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice hotel Friendly staff. No air conditioning in room so it was a little noisy with street noise with the windows open at night . Breakfast was good. Plenty of free parking and easy walk to wawer train station to get to old town

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water in the morning Pest problem So small uncomfortable beds

6/10 Okay

scott, Devonport

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
good hotel
Lovely place. Like a royal palace with balconies, oudoor seating areas and lovely garden. My only issue was when the hotel got busy the one visible staff member was completely overworked and told me mesls were finished well before the advertised times. Lucky there is a 24 hour petrol station not far away that does some decent food.

10/10 Excellent

Theodore, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with a pleasant atmosphere
It is a very classy hotel. I liked the lack of clutter in my room (I don't need a coffee maker or useless things like that). The restaurant serves good entrées at reasonable prices. Generally a very pleasant restful stay in a very busy City. The staff was extremely pleasant and helpful.

8/10 Good

Leo

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Magnus

Liked: Cleanliness
Stayed 3 nights in Nov 2023

4/10 Poor

Euichan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service
Das Hotel ist in Ordnung. Etwas veraltet mit Flair. Das Frühstück ist einfach aber sehr gut.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ahmad Shah Mansoor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insgesamt netter Aufenthalt
Top Parkplatz auf dem Hof des Hotels. Netter und freundlichr Empfang, sauberes Zimmer und auch eine ruhige Gegend dort.
Stayed 2 nights in May 2023

10/10 Excellent

Mateusz

Stayed 1 night in May 2022

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Magdalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Arkadia Royal on 28 Nov 2021
Bardzo dziękujemy!

8/10 Good

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2021

8/10 Good

Harry

Liked: Staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

Nils, Leipzig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, vor allem, wenn das Zimmer nach hinten heraus liegt. Parkplatz auf dem Gelände vorhanden. Frühstück gut, aber wenig Obst. Zimmer sauber und groß, gute Betten.
Stayed 2 nights in Aug 2020

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
onvenable
Service et chambre convenable petit dejeuner correct sans plus
Stayed 2 nights in Jul 2020

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

VOLODIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель
Располагается ближе к окраинам. Мы только ночевали, насчёт транспортной доступности ничего сказать не могу. Завтрак очень хороший. Пожалуй, если был бы холодильник в номере, то было бы вообще супер. Есть русскоговорящие девочки на ресепшн
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Preisgünstig nach Warschau
Stayed 4 nights in Jul 2019

6/10 Okay

Jani, Suomi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019