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"Staff not present on property when we needed assistance. Heater unit was very load making sleeping difficult. Continental breakfast was slim at best, we ate out for full breakfast. Our door to outside had a gap of about three inches from the knob to the floor letting in much unwanted cool air. Bathroom was nice but very small. Cleaning staff did a good job cleaning and making it tidy. Coffee machine worked well and made good coffee."

"I paid top dollar for my room only to find trash under the desk, where the coffee pot was also the extra 25 dollar fee to check in 1 hour before 4pm but we had to check out before 11am thats not even 24 hours. I was in room 1330 and i could still smell the staleness in it from last people must. of stunk or smoked. Also heatring the neighbors kids scream all night was a nightmate sence when does black hawk welcome kids."

"Initially I was given a room where there was already someone in the room. I got it exchange immediately But in the next day someone else tried entering in my room My room was latched from inside so he could not enter but the persons mentioned sorry and left immediately I think some system should be in place to avoid such mistakes"

"Room was clean and staff was extremely helpful. I thought the breakfast buffet was included but apparently it was not. I would not recommend the $20 breakfast buffet."

"Awesome view of the mountains from our room. Great way to wake up. Wonderful staff. Very helpful and accommodating."

"Clean rooms, plenty of towels, the casino is very spacious, restaurants were all good, and the pool area is a lot of fun!"

"Great stay! Friendly staff and good location "

"The continental breakfast was was above average sausage or bacon, eggs or omelet, pastries, cold cereal waffles, fruit, juice. The beds were comfortable. It appears to be older, but pretty well kept."

"I found this an extremely pleasant hotel from the minute I walked in and met Matt at the front desk. I had a long day of travel and he made the check-in process so easy. My room was probably the nicest room at this price point that I have ever stayed in and I have traveled a lot. I also chatted with Lee at checkout and he was pleasant and helpful too. I will definitely come back to this hotel the next time I am in Boulder."