Hotel Keluarga di Walton

"Dirty"

"I am a disabled veteran with mobility issues, as I pulled into the lot there was one handicap spot left that I thought I would take but as I pulled around the row of cars the night shift desk clerk parked there before I got there. I found another spot much farther away, as I walked towards the door I noticed the the car that parked in the handicap spot did not have a placard or handicap plate and the 20 something year old jumped out of the car and ran and I do mean ran into the building. I went...

"When we got there I had u knowingly ordered a smoking room. The smell as we came off the elevator was horrible. As we found our room two cigarette butts Kay in front of our door in the hallway??? That was shocking. The staff was on top of things and put us on a different floor in a clean smelling room. So my only problem I guess was with housekeeping."

"I asked Belterra to give us a voucher since our daughter's golf tournanment for Saturday, 4/18 was canceled due to weather. I did not expect a refund. And she will play many tournaments here over the next several years. I did not receive a reply. That just isn't good business...you took my money, I didn't stay there and not even a courtesy reply...thumbs down"

"Enjoyed our clean room with whirlpool. Room and property was clean and well maintained. Staff was friendly and helpful. Nice stay😊"

"Very nice area. "