Terletak di Valparaiso, Hotel Palacio Astoreca berada di pusat bandar raya dan berhampiran pelantar laluan. Pasar El Cardonal dan Avenida Peru disarankan untuk dikunjungi jika anda ingin membeli-belah, sementara mereka yang ingin menikmati keindahan semula jadi kawasan ini boleh menerokai Posada del Taman dan La Isla Ecological Park. Lif El Peral dan Lif Concepcion juga disarankan untuk dikunjungi. Layari panduan perjalanan Valparaiso kami
Santiago (SCL-Arturo Merino Benitez) - 72 minit memandu
Restoran
Brecon's
4 min berjalan kaki
La Colombina
1 min berjalan kaki
Café del Palacio
1 min berjalan kaki
Delicias Express
3 min berjalan kaki
Terraza Bella Ciao
4 min berjalan kaki
Tentang hartanah ini
Hotel Palacio Astoreca
Mewah bagi hotel butik di pusat bandar raya
Di Hotel Palacio Astoreca, anda boleh menantikan sarapan Eropah percuma, teres dan taman. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti perpustakaan dan pencucian kering/dobi.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
Letak kenderaan sendiri (surcaj), daftar masuk ekspres dan kedai hadiah
Meja/kaunter hadapan 24 jam, perkhidmatan perkahwinan dan porter/tukang angkut
Lif, tempat simpanan bagasi dan perkhidmatan rencam
Ciri-ciri bilik
Semua bilik tetamu dilengkapkan perabot secara berasingan dan memiliki keselesaan seperti peralatan tempat tidur premium dan ruang kerja komputer riba, di samping manfaat seperti Wi-fi percuma dan peti besi.
Lagi kesenangan di semua bilik termasuk:
Berbilang bilik mandi dengan hulu semburan mandi hujan dan tab mandi rendaman dalam
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan di luar tapak hartanah tersedia (CLP 18,000 semalam); tempahan diperlukan
Tempat letak kenderaan di tapak hartanah (CLP 18,000 semalam)
Letak kenderaan sendiri di tapak adalah terhad
Makanan dan minuman
Sarapan Eropah percuma tersedia setiap hari 7:30 hingga 10:30
1 restoran
Aktiviti menarik
Piano
Pustaka
Mesra keluarga
Kemudahan dobi
Kemudahan
Kedai hadiah/gerai surat khabar
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Peti besi di meja/kaunter hadapan
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pengemasan (harian)
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Perkhidmatan rencam
Porter/tukang angkut
Perkhidmatan perniagaan
Bilik mesyuarat
Pusat perniagaan
Kawasan luar
Taman
Teres
Kebolehcapaian
Lif
Lain-lain
1 bangunan
5 tingkat
Dibina pada 1923
Pendiangan di lobi
Seni bina zaman Victoria
Tidak dibenarkan merokok
Kemudahan bilik
Bilik tidur
Langsir gelap terus
Peralatan tempat tidur premium
Bilik mandi
Bilik mandi persendirian
Gabungan pancuran mandi/tab mandi
Hulu semburan mandi hujan
Jubah mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Selipar
Tab mandi rendaman dalam
Tuala disediakan
Hiburan
TV plasma 32-inci dengan saluran kabel
Makanan dan minuman
Air botol percuma
Bar mini
Perkhidmatan bilik terhad
Lain-lain
Akses melalui koridor luar
Hiasan berasingan
Meja
Perabot berasingan
Peti besi
Ruang kerja komputer riba
Telefon
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk awal tersedia dengan fi
Daftar masuk tanpa sentuh tersedia
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Daftar keluar tanpa sentuh tersedia
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Pengubahsuaian dan penutupan
Hartanah ditutup semasa Jun dan Mei.
Kemudahan berikut ditutup pada Isnin, Selasa, Rabu, Khamis dan Ahad:
Restoran
Kolam renang tertutup
Tab panas
Kemudahan berikut ditutup pada Khamis, Jumaat dan Sabtu:
Restoran
Kolam renang tertutup
Tab panas
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Anda mungkin diperlukan membayar caj yang berikut di hartanah: Cukai Nilai Tambah (VAT) Chile pada kadar 19%. Pengecualian VAT tersedia kepada pengembara yang mengemukakan pasport dan visa pelancong yang sah, yang menunjukkan mereka bukan penduduk Chile dan yang membayar dalam mata wang asing (cth., USD).
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Perkara yang kami harus menyebut
Dasar hartanah ini menolak tempahan tertentu untuk tujuan acara atau pesta berkumpulan, termasuk pesta untuk lelaki/bujang dan untuk wanita/belum bersuami sebelum perkahwinan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Soalan lazim
Adakah Hotel Palacio Astoreca mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Hotel Palacio Astoreca?
Letak kenderaan sendiri tersedia dengan fi sebanyak CLP18000 semalam. Tempat terhad tersedia.
Apakah masa daftar masuk di Hotel Palacio Astoreca?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).
Apakah masa daftar keluar di Hotel Palacio Astoreca?
Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi.
Di manakah terletaknya Hotel Palacio Astoreca?
Terletak di tengah-tengah Valparaiso, hotel butik ini sejauh beberapa langkah dari Paseo Yugoslavo, Lif El Peral dan Muzium Seni Halus. Wallstreet Porteno dan Bangunan Tentera Laut berada dalam jarak beberapa langkah. Stesen Puerto sejauh 5 minit berjalan kaki dan Stesen Bellavista sejauh 12 minit berjalan kaki.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Hotel Palacio Astoreca Ulasan
8.6
Cemerlang
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.4
Kebersihan
8.6
Lokasi
8.4
Kakitangan & perkhidmatan
8.6
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 24 daripada 46 ulasan
10 - Cemerlang
24
Penilaian 8 - Baik. 13 daripada 46 ulasan
8 - Baik
13
Penilaian 6 - Boleh diterima. 6 daripada 46 ulasan
6 - Boleh diterima
6
Penilaian 4 - Lemah. 1 daripada 46 ulasan
4 - Lemah
1
Penilaian 2 - Teruk. 2 daripada 46 ulasan
2 - Teruk
2
Ulasan
Disahkan
10/10 Cemerlang
Ronald
10 Jan 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Ronald
Disahkan
10/10 Cemerlang
Andres
28 Mei 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Andres
Menginap 2 malam pada Mei 2022
Disahkan
10/10 Cemerlang
JOSE
29 Mac 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lindo
JOSE
Menginap 2 malam pada Mac 2022
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
21 Feb 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Highly recommended
Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Pengembara yang disahkan
Menginap 1 malam pada Feb 2022
Disahkan
10/10 Cemerlang
Sandra
17 Feb 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excelente atención
Hermoso hotel
Sandra
Menginap 2 malam pada Feb 2022
Disahkan
10/10 Cemerlang
raimundo
6 Dis 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Muy buena la estadia
Muy cordial el
Personal del hotel
raimundo
Menginap 2 malam pada Dis 2021
Disahkan
2/10 Teruk
Christopher
20 Mac 2020
Tidak sukakan: Kakitangan & perkhidmatan
Not Great for Price
Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Christopher
Menginap 2 malam pada Mac 2020
Disahkan
8/10 Baik
Kristina
28 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pricey but great location
Very well located and very clean.
Kristina
Menginap 5 malam pada Feb 2020
Disahkan
10/10 Cemerlang
Michael
11 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Wonderful hotel in a great city.
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night.
All together a great place to stay, located in the center of the historic part of a great city.
Michael
Menginap 2 malam pada Feb 2020
Disahkan
8/10 Baik
Pengembara yang disahkan
18 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace.
A bit overpriced compared to hotels we stayed in elsewhere.
Pengembara yang disahkan
Menginap 2 malam pada Nov 2019
Disahkan
8/10 Baik
Mr Simon Peter
13 Dis 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel, but.....
Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel.
Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Mr Simon Peter
Menginap 3 malam pada Dis 2018
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
21 Mac 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Pengembara yang disahkan
Menginap 2 malam pada Mac 2018
Disahkan
4/10 Lemah
Ignacio
8 Jan 2018
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Beautiful hotel, bad customer service
Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Ignacio
Menginap 1 malam pada Jan 2018
Disahkan
10/10 Cemerlang
.alexander
23 Feb 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
.alexander
Disahkan
8/10 Baik
Ezequiel
14 Jan 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Agradable estadía
El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Ezequiel
Disahkan
6/10 Sederhana
Michael
2 Dis 2016
Tidak sukakan: Kakitangan & perkhidmatan
Good location
Staff fairly disinterested.
Restaurant is very good, however.
Needs some more TLC
Michael
Disahkan
2/10 Teruk
Pengembara yang disahkan
30 Jan 2016
Tidak sukakan: Kakitangan & perkhidmatan
Bad Value Proposition and Poor Service
This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
Pengembara yang disahkan
Disahkan
10/10 Cemerlang
Not Provided
19 Jan 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice place in Valparaiso
We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
Not Provided
Disahkan
6/10 Sederhana
Daniela
19 Okt 2015
Sukakan: Kebersihan, keselesaan bilik
City problems
In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!!
On the other hand, the manager was very polite and tried to solve the problems.
The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
Daniela
Disahkan
6/10 Sederhana
Nassara
25 Jun 2015
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Not a Relais & Chateau experience
The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
Nassara
Disahkan
6/10 Sederhana
Pengembara yang disahkan
22 Jun 2015
Tidak sukakan: Keselesaan bilik
historical hotel and vicinity
Experience
- Disappointing Room preparation
- Excellent breakfast service
- Bad bath commodities
Not a hotel boutique experience, I expected more.
Pengembara yang disahkan
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
5 Feb 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Boutique Hotel in the perfect Location!
Great Boutique Hotel in the perfect Location!
Pengembara yang disahkan
Disahkan
8/10 Baik
Pengembara yang disahkan
3 Feb 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
One of the best Boutique Hotels in Valpo!
We had a very pleasant stay. Great location, well refurbished property, nice rooms, good staff and breakfast.
Pengembara yang disahkan
Disahkan
10/10 Cemerlang
booster
8 Jan 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
dont trust sat nav!
Took an age to find hotel though tiny roads up and down this lovely town.
Only 3 parking spots in very tight area.
booster
Disahkan
10/10 Cemerlang
Ormond
7 Jan 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Really cool
An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.