Hotel Keluarga di Victor

"The staff at the front desk were all amazing and very friendly and helpful. I liked having coffee or tea available any time of the day and night. I was very disappointed in the fact that they didn't have enough staff to clean the room. After the first day they said I had to request it. (Which every other hotel I stayed at was automatic, so I was surprised about that.) They assured me the next day it would be cleaned. Well, when I got to my room at 5:00pm after being out all day it hadn't...

"The property was clean. Beds are"

"Our family stayed for 2 nights and we were not impressed. The property is in desperate need of renovations. Our room was okay but did not meet my standards of clean. The washroom needed a good scrub down and the shower curtain had a funky smell. The carpets were dirty and in need of a steam cleaning. We didn't use the pool because the water looked murky. The windows had a gross film which was not appealing. Overall disappointed."

"This was my first time at the hotel. The lobby area was nice but my room was really nice. I really liked that it have a living room area as it was my first time in a king suite. The room was very clean. I definitely will be staying there again. Also the staff were friendly so that made the stay even more enjoyable."

"Disgusting"