6/10 Boleh diterima
Carolyn
Mengembara bersama pasangan
7 Okt 2025
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
It could be a 4-star...
The good: Valet parking; Clean; Great view; Nice breakfast
The questionable: The staff appear to be friendly, without being very amenable.
When I asked the bartender at the pool bar to turn the volume on the 'boom-boom' music down a bit (there were only 6 people on the deck and one was <6 months old), she told me to go sit at the other end of the pool.
I was told repeatedly that they didn't care if I was an Expedia Gold Member, they do not offer upgrades. This became an issue because I had booked a Superior Room (215sqft) and the room that we got (135sqft) - behind the elevator - would have been stretched to be a decent single. The hotel was full, so we were stuck.The next morning they agreed to move us to a larger room (160 sqft). They could have made a guest happy by upgrading us to one of the empty Executive Rooms - as I requested - in compensation for the previous night. But they refused. Instead, they cut their losses by giving us a slightly better, albeit unsatisfactory, room and let the 4 Executive Rooms go empty.
There is almost no discernible decor: the bottom is blue and the top is white; no artwork, flowers, sculptures, POI's.
They offer an area shuttle, but wanted 10€ for 500m. Should be a service, not a grab.
Negatives: The most eco UNfriendly hotel I've been to in a long time. Everything is plastic, wrapped in plastic, single use amenities, etc.
Description is totally misleading - not on the beach!
There are better avaliable!
Carolyn
Menginap 2 malam pada Okt 2025
