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Ulasan tentang Baglioni Hotel Luna - The Leading Hotels of the World

5 out of 5
Baglioni Hotel Luna - The Leading Hotels of the World
San Marco, 1243, Venice, VE

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 701 daripada 972 ulasan" "
Penilaian 8 - Baik. 178 daripada 972 ulasan" "
Penilaian 6 - Boleh diterima. 53 daripada 972 ulasan" "
Penilaian 4 - Lemah. 28 daripada 972 ulasan" "
Penilaian 2 - Teruk. 12 daripada 972 ulasan" "

9.6/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Mechelle

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024
Respons daripada Gianmatteo Zampieri pada 13 Mei 2024
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

John

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location. Beautiful breakfast room, Accomodating staff.
Menginap 4 malam pada Apr 2024
Respons daripada Gianmatteo Zampieri pada 10 Mei 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

sheila

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Really amazing place with excellent service and central to all the places to visit in Venice
Menginap 2 malam pada Apr 2024
Respons daripada Gianmatteo Zampieri pada 3 Mei 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Steve

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
absolutely beautiful hotel. Excellent service. Very accommodating. Superb location in Venice. Would highly recommend.
Menginap 2 malam pada Apr 2024
Respons daripada Gianmatteo Zampieri pada 16 Apr 2024
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Brian, Prior Lake

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful Place. Wonderful staff.
Menginap 3 malam pada Jan 2024
Respons daripada Gianmatteo Zampieri pada 19 Mac 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Karim

Menginap 2 malam pada Mac 2024
Respons daripada Gianmatteo Zampieri pada 8 Apr 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

4/10 Lemah

Marco

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Non serve avere una splendida location vicino a San Marco ed un ottimo personale professionale e simpatico per essere un 5 stelle lusso … Ma veniamo alle dolenti note…. - illuminazione della stanza pessima, molto belli i lampadari ma l impianto luci è stato studiato male. Oltre pessimi punti luce stessi, nella stanza o sei sotto i FREDDI fari o non hai alternative… il buio, niente luci basse calde e diffuse. Niente ambientazione soft. -bagno freddo (primo di marzo) L unica fonte di calore è lo scalda salviette …. - impianto di riscaldamento rumoroso - il letto non ha neppure un semplice topper che renderebbe più morbido il riposo -nel frigo bar solo alcool, niente acqua, solo 2 piccolissime bottiglie in omaggio esterne, quindi se hai sete devi chiamare il service di notte … - unica nota positiva la location, vicinissima a San Marco, è un personale professionale e gentile Quindi non posso che essere rimasto scontento. Non lo consiglio, c è di meglio - ed infine la colazione … banale, quasi da 3,stelle Ll
Respons daripada Gianmatteo Zampieri pada 18 Mac 2024
Gentile Ospite, La ringraziamo per averci scelto per il suo soggiorno a Venezia. Ci spiace leggere la sua recensione. Accogliamo quanto de lei segnalato relativamente alle luci in camera che ci aiuterà nel nostro quotidiano sforzo al miglioramento. Riguardo alla colazione le segnaliamo che nel nostro buffet sono presenti circa 110 prodotti alimentari oltre alla carta addizionale che aggiunge ulteriori scelte di alto livello; inoltre è servita in un salone del '700 con affreschi degli allievi del Tiepolo. Molti viaggiatori l'hanno definita "spettacolare" ci spiace lei non abbia colto tutto ciò.Gianmatteo Zampieri - General Manager

4/10 Lemah

Marco

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
La location è ottima ed il personale professionale e gentile, tuttavia ritengo importante segnalare la pessima illuminazione all'interno della stanza, con un letto privo di topper e quindi non particolarmente comodissimo. Il bagno era freddo, (visto il periodo), e l'unico sistema di riscaldamento nella stanza è lo scaldasalviette...insomma , no basta avere degli ottimi arrrdi storici, ma contano molti fattori per un 5 stelle...
Menginap 1 malam pada Mac 2024
Respons daripada Gianmatteo Zampieri pada 20 Mac 2024
Gentile Ospite, la ringraziamo per averci scelto per il suo soggiorno a Venezia. Assieme a tutto il team faremo tesoro delle sue note per fornire ed anticipare le esigenze del cliente. Ci auguriamo di rivederla presto a Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Had an amazing stay for my birthday. The hotel staff couldn’t do enough for us and the concierge arranged some fantastic trips.
Menginap 3 malam pada Mac 2024
Respons daripada Gianmatteo Zampieri pada 9 Mac 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Carlos

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful hotel In fabulous location. Would definitely stay at the hotel again.
Menginap 3 malam pada Feb 2024
Respons daripada Gianmatteo Zampieri pada 14 Feb 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Thermoplastik

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Alles sehr gut das Frühstück nicht so toll wie öfters in Italien
Menginap 3 malam pada Feb 2024
Respons daripada Gianmatteo Zampieri pada 14 Feb 2024
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay. We right suggest to everyone to indulge in an outstanding experience sometimes during the year even just for a week end and hope to welcome you back again in Venice soon. Gianmatteo Zampieri – General Manager

10/10 Cemerlang

Mark

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location is perfect and staff is excellent.
Menginap 3 malam pada Feb 2024
Respons daripada Gianmatteo Zampieri pada 19 Feb 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Stephanie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
5 Star Service & Location
The perfect location for exploring Venice. But most importantly a superb staff who make sure to take care of your every need and want. We stayed during the height of Carnival and received such attentive, kind service throughout. Such a pleasure. Will return again and again.
Menginap 3 malam pada Feb 2024
Respons daripada Gianmatteo Zampieri pada 12 Feb 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Mayra

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
After reading reviews we chose the Baglioni for our stay in Venice and it did not disappoint. The location was perfect, near all the best shops and restaurants. I was blown away by our suite, the room was massive and the view was lovely. I would definitely stay here again.
Menginap 1 malam pada Jan 2024
Respons daripada Gianmatteo Zampieri pada 27 Jan 2024
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

6/10 Boleh diterima

Archie

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jan 2024
Respons daripada Gianmatteo Zampieri pada 12 Jan 2024
Dear Guest, Wish to thank you for choosing us for your stay. We are sorry for the low score received on your survey. Please feel free to contact us directly to give us more details so to better understand the reasons that led you to this and in case set in place appropiate correction/ improvements. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Letizia

Menginap 3 malam pada Dis 2023
Respons daripada Gianmatteo Zampieri pada 29 Dis 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Marco

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Todo estuvo maravilloso sólo le urge al hotel cambiar los colchones de las camas. Esta muy mal.
Menginap 1 malam pada Nov 2023
Respons daripada Gianmatteo Zampieri pada 2 Dis 2023
Dear Guest, Let us thank you for choosing us for your stay and for your report that we will treasure and evaluate for future changements. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful
Beautiful hotel. The concierge service was fantastic as well as the service by the other employees. Conveniently located to St Mark's Square
Menginap 3 malam pada Nov 2023
Respons daripada Gianmatteo Zampieri pada 20 Nov 2023
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay in Venice and for sharing your personal experience. We will share your review with all the team since your kind words are the right gratification for our daily hard job. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice with Baglioni Hotels & Resorts. Gianmatteo Zampieri – General Manager

10/10 Cemerlang

Esther

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fantastic! Wonderful! A dream! We absolutely loved this hotel and plan to be back. The staff were all so incredibly friendly and kind. They were very helpful. The food was phenomenal and the drinks were just as fabulous. One of the best parts of our 2 week long trip. Quite literally steps away from St. Mark’s Basilica/Square and on the other side steps away from the best shopping.
Menginap 2 malam pada Nov 2023
Respons daripada Gianmatteo Zampieri pada 10 Nov 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Kate

Menginap 4 malam pada Okt 2023
Respons daripada Gianmatteo Zampieri pada 23 Nov 2023
Dear Guest, Thank you for choosing us for your stay. The whole team and my self look very much forward to welcoming you soon back to Italy with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent séjour au Baglioni
Le Baglioni est idéalement situé à côté de la place Saint Marc. L'arrivée en taxi bateau devant l'hôtel est idéale nous la recommandons. Le service est irréprochable digne d'un 5 étoiles. Notre chambre était confortable et propre, cependant nous avons compris que les rénovations dans Venise sont compliqués à initier, ainsi, la chambre manquait notamment de prises au niveau du lit.
Menginap 3 malam pada Okt 2023
Respons daripada Gianmatteo Zampieri pada 21 Okt 2023
Dear Guest, Wish to thank you very much for choosing us to celebrate your wedding anniversary. We have been honored to host you and wait you back to celebrate again to the Baglioni Hotel Luna and your words are the highest gratification for the whole team that on daily basis work hard and strive for excellence. Don’t hesitate to contact us to plan your next celebration with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

8/10 Baik

ANA, Coral Springs

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is located in a great area, service and ambience are wonderful. Is not my 1st time there and won’t be my last one.
Menginap 2 malam pada Okt 2023
Respons daripada Gianmatteo Zampieri pada 21 Okt 2023
Dear Guest,We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our fairytale city and stay at your full disposal to plan it with Baglioni Hotels & Resorts.Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Valerie

Excellent customer service and a fabulous breakfast buffet. Location is the very best and central to all the activities. Room was very spacious but needs updating. Would stay here again the service was outstanding
Menginap 3 malam pada Okt 2023
Respons daripada Gianmatteo Zampieri pada 21 Okt 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Constantinos

Menginap 1 malam pada Sep 2023
Respons daripada Gianmatteo Zampieri pada 5 Okt 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Anthony

Mengembara bersama pasangan
Great location on Piazza San Marco, beautiful property, and terrific staff. Couldn’t have been better from Concierge, to restaurant and bar staff, to room service. Excellent in every way. Highly recommend the Baglioni Luna!
Menginap 4 malam pada Sep 2023
Respons daripada Gianmatteo Zampieri pada 5 Okt 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Mathieu

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Un personnel aux petits soins et très professionnel. Un lieu magnifique. Chambre simple mais très propre et confortable petit bémol la climatisation difficile à régler et une cafetière aurait été appréciée. Nous travaillons dans l’hôtellerie 5* à cannes et avons apprécié ce lieu et surtout la gentillesse du personnel. Le maître d’hôtel du petit déjeuner au top.
Menginap 3 malam pada Sep 2023
Respons daripada Gianmatteo Zampieri pada 23 Sep 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

4/10 Lemah

Gabrielle

Mengembara bersama pasangan
Tidak sukakan: Kemudahan
Our basic room was just that, dark, with a cramped bathroom that needed attention. The breakfast was the standard of a 2* hotel, so bad that we avoided it on the third day and went out to a proper hotel for breakfast. Very convenient location though (why we stayed here) but the standard was well below a 5* hotel. Staff were pleasant and tried hard, but the whole experience was woeful.
Menginap 3 malam pada Sep 2023
Respons daripada Gianmatteo Zampieri pada 23 Sep 2023
Dear Guest, We are sorry for your experience was not satisfactory. Our company is investing huge amount of resouces to ameliorate the product, though happy to hear our team was pleasant. Thank you for choosing us for your stay in Venice, we all hope to see you one again in the near future to see our new refurbished premise. Gianmatteo Zampieri - General Manager

6/10 Boleh diterima

Christopher

Menginap 2 malam pada Sep 2023
Respons daripada Gianmatteo Zampieri pada 14 Okt 2023
Dear Guest, Let us thank you for choosing us for your stay in Venice. We see your score is is not in line with the expectation so we do kinly ask you to let us have more information on your overall experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Allan

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff
Menginap 2 malam pada Sep 2023
Respons daripada Gianmatteo Zampieri pada 18 Sep 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city of Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

guillaume

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Ogo 2023
Respons daripada Gianmatteo Zampieri pada 17 Ogo 2023
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your wedding anniversary. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice for another celebration with Baglioni Hotels & Resorts . Gianmatteo Zampieri – General Manager

10/10 Cemerlang

Melanie

Menginap 1 malam pada Ogo 2023
Respons daripada Gianmatteo Zampieri pada 11 Ogo 2023
Dear Guest, Let us thank you for sharing your experience and for choosing us for your stay in Venezia. The location is top notch for the Baglioni Hotel Luna right off St. Mark’s Square and we all wait you back for another experience with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager .

10/10 Cemerlang

Alex, SHERMAN OAKS

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent stuff and great service
Menginap 3 malam pada Jul 2023
Respons daripada Gianmatteo Zampieri pada 5 Ogo 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Terry

Menginap 2 malam pada Jul 2023
Respons daripada Gianmatteo Zampieri pada 10 Ogo 2023
Dear Guest, Let us thank you for your kind review and for choosing us for your stay in Venice. Your word are very gratifying for us that constantly strive for excellence. We all look forward to your next visit to Venice wishing you a good holiday continuation. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Paul

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Unique property. Great service
Menginap 3 malam pada Jul 2023
Respons daripada Gianmatteo Zampieri pada 22 Jul 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Bernard

Menginap 2 malam pada Jul 2023
Respons daripada Gianmatteo Zampieri pada 9 Ogo 2023
Dear Guest, Wish to thank you very much for choosing us for your stay in Venezia. We have been honored to host you and wait you back to celebrate again to the Baglioni Hotel Luna and your words are the highest gratification for the whole team that on daily basis work hard and strive for excellence. Don’t hesitate to contact us to plan your next stay with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Alison, Tiburon

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice quality hotel close to st marks square and the grand canal. Recommend
Menginap 2 malam pada Jun 2023
Respons daripada Gianmatteo Zampieri pada 15 Jul 2023
Dear Guest, Grazie Mille for your feed back. All the team and myself look very much forward to welcoming you soon back to Venezia with Baglioni Hotels Gianmatteo Zampiere - General Manager

10/10 Cemerlang

Jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful hotel with a perfect location in great staff. Nice rooms and great breakfast. Tough to find anything wrong with it.
Respons daripada Gianmatteo Zampieri pada 15 Jul 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Irina

Menginap 3 malam pada Jul 2023
Respons daripada Gianmatteo Zampieri pada 1 Ogo 2023
Dear Guest, Let us thank you for choosing us for your stay in Venezia. All the team and myself look very much forward to welcoming you soon for another experience with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Haiyang

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Awesome, gorgeous property and staff, very nice and welcoming
Menginap 2 malam pada Jun 2023
Respons daripada Gianmatteo Zampieri pada 21 Jun 2023
Dear Guest, Wish to thank you very much for choosing us for your stay. We have been honored to host you and wait you back to celebrate again to the Baglioni Hotel Luna and your words are the highest gratification for the whole team that on daily basis work hard and strive for excellence. Don’t hesitate to contact us to plan your next celebration with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

maria

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful hotel with excellent service and location
Menginap 2 malam pada Mei 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay in Venice and for sharing your personal experience. We will share your review with all the team since your kind words are the right gratification for our daily hard job. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice with Baglioni Hotels & Resorts. Gianmatteo Zampieri – General Manager

6/10 Boleh diterima

Marianne

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
The room smelled cigarettes. Paid $1500 per night for 2 days. This hotel is definitely nit worth of the price.
Menginap 2 malam pada Mei 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, Wish to thank you for choosing us for your stay in Venezia. We are terribly sorry for what you describe and wish to apologize with you. We have no report of that during the stay so at this stage can only hope to see you back in Italy soon with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager.

4/10 Lemah

Ali

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Old building the room needs renovations
Menginap 1 malam pada Mei 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, Wish to thank you for choosing us for your stay in Venezia. We are terribly sorry for what you describe and wish to apologize with you. We all hope to see you back in Italy soon with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager.

10/10 Cemerlang

Diane

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Amazing location - loved just walking around the corner to St Marks Square. Staff were friendly and welcoming - very helpful concierge. Can't comment on the breakfasts as not included in our stay. Room was beautiful and spacious
Menginap 7 malam pada Mei 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, We do thank you very much for your kind review and happy to read your appreciation on our Hotel staff and location. We wish to thank you very much for your kind words right gratification for the whole team that on daily basis work hard and strive for excellence.Would you plan to be back don’t hesitate to contact us for more information and plan your next trip with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Marianne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A gem in Venice
What a gem. Perfect location, great restaurant with a wonderful menu. Staff was very helpful and friendly. Would definitely stay there again.
Menginap 3 malam pada Mei 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, Wish to thank you very much for choosing us to celebrate your wedding anniversary. We have been honored to host you and wait you back to celebrate again to the Baglioni Hotel Luna and your words are the highest gratification for the whole team that on daily basis work hard and strive for excellence. Don’t hesitate to contact us to plan your next celebration with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
First stayed there 65 years ago
Menginap 3 malam pada Mei 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest,We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our fairytale city and stay at your full disposal to plan it with Baglioni Hotels & Resorts.Gianmatteo Zampieri - General Manager

10/10 Cemerlang

NANCI

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bonito, elegante y conveniente su ubicación.
Menginap 2 malam pada Apr 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest,We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our fairytale city and stay at your full disposal to plan it with Baglioni Hotels & Resorts.Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Clarence

Menginap 2 malam pada Apr 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest,We wish to thank you very much for your kind review and for your encouraging words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. We all look forward to welcoming you again soon to our unique city and don’t miss the winter offer with Baglioni Hotels . Gianmatteo Zampieri - General Manager

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Venice location location but little other
Great location, linens not great, noisy side streets and poor sound proofing, staff friendly but can't do much to change or assist. Expensive beyond belief for non canal or lagoon view
Menginap 2 malam pada Apr 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, Wish to thank you for choosing us for your stay in Venezia. We are sorry for being so expensive and so noisy as right off St. Marks square so we wish to apologize with you. We all hope to see you back in Italy soon with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager.

10/10 Cemerlang

William

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
From arriving on our boat taxi to our departure all our senses were exploding with pleasure, visually beautiful inside and out so appealing, scents were enjoyable, you awaken in the morning to the sound of gondoliers, water taxi, and delivery boats, breakfast buffet was plentiful, wide selection, made to order coffee, espresso, cappuccino, omelets whatever you need, location was great vaporetti, San Marco Square, Cafe Florian, Basilica San Marco, high end shopping, all 1 minute walk We enjoyed 4 days and nights and will return
Menginap 4 malam pada Apr 2023
Respons daripada Gianmatteo Zampieri pada 10 Jun 2023
Dear Guest, Let us thank you for your kind review. This is the gratification for our daily and constant job seeking and striving for excellence through attention to Guests. We all managers and team have been honored to host you to celebrate your anniversary and we are delight to hear you experience a special one. We do suggest to everyone from time to time to indulge in such a lovely choice to do something out of ordinary. We all stay at your full disposal looking very much forward to your next trip to Italy. Gianmatteo Zampieri - General Manager

10/10 Cemerlang

Michelle, Mexico

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Todo espectacular. Céntrico, limpio, amables, proactivos.
Menginap 4 malam pada Apr 2023
Respons daripada Marco pada 15 Apr 2023
Dear Mrs BatallaWe wish to thank you for choosing our Baglioni Hotel Luna.We are most grateful and indeed much encouraged to receive your comments and observations following your recent stay at our Hotel, comments that will be duly shared with the whole teamYours Sincerley