Hotel Keluarga di Ulu Kelang

"The stay was perfect. Really located in the heart of city centre. Easy to get food as lots of cafe and restaurants nearby. The hotel staff were very friendly."

"doesn't match the 5-star hotel status. Only 2 lines for check in, where 1 line is for priority members, and both lines wait for their turn for approximately 10-15mins each guests. I do not know why check in takes this long. When it is my turn, it is the same, where the staff just stares into the computer for 10 mins. Furthermore, any requests that were made before my arrival was not noted although the staff has remarked that she will put a note on my booking. None of the staff found any notes for my booking. Room is also dusty, and the toiletries tray is full of dust. I will not stay here again."

"Excellent"

"The suite was good for the family. Spacious and comfortable "

"Everything was great. My wife & I really enjoyed the live music at the lounge"

"Excellent . Services tiptop. "

"On vacation in Kl and made a correct choice of staying at Aloft. It is centrally located and a transportation hub and its as confortable as home."

"Check in started at 2pm, the front desk seem a bit stressed, our room was only ready at almost 4pm. It’s an old building with a not so “driver friendly” parking lots. The 2 bedroom suites was spacious , the kitchen has all the things you need for cooking. At night the streets here can be heavy traffic, so plan your activities. Overall I think I would give a 7/10. If you are couple looking to get romantic honeymoon feel then you will get disappointed. "

"Good service hotel from check in, room service, restaurant and check out. A great experience. Peaceful night. Room amenities was good. Restaurant is tip yop. Good commuting to anywhere from hotel."