Hotel Dekat Tutea Falls

"Great value for money and excellent service from host Iris. Lodge is a little dated but it’s huge with plenty of activities from a pool, snooker/pool table, gym, gaming devices, tennis courts and extensive grounds. Location is handy to main highways, some of the key attractions and only 20 mins into central Rotorua. Would definitely stay here again."

"Good location, clean. Staff is willing to always assist. "

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"Awesome customer service from the man in the office. Super lovely!"

"As a solo female, i felt safe in the histel and area. I went early october so not too many travelers, so quiet."

"子供が遊べる施設があり、大変喜んでいた。 また部屋も広く、快適に過ごせた。 交通量の多い道路沿いなので、時折地面が揺れた"

"Location"

"Our room unfortunately was not good. Black on the ceiling in bathroom, no milk in fridge, holes in bedspread, burn mark holes in kitchenette countertop. The worst part was that we discovered there were no towels in our room and the office was closed with no number displayed to call. I'm glad we only stayed one night and if the office were open or a number to call I would have complained at the time and requested a new room."

"Great room close to restaurants & cafes. Was able to use Novotels hot spas which was fantastic."

"Very friendly staff, hotel was located in a very quiet end of Rotorua. Pool, hot small spa & small thermal pool were great to use. Very large room with balcony, air con & tv. Kitchen ammenities with microwave & fridge."

"Very clean spacious quiet unit. Would highly recommend"

"Just a little dated on the outside, but rooms are nice, clean tidy and have been modernised. I love the later check out of 11 a.m., that is “a nice to have” without asking."

"The customer service was excellent. The room was what we needed. The only problem was in the bathroom. It looked like towel holders may have been removed but there was mould coming through. The maintenance may not have been completed and was still work in progress. The staff are really lovely."

"Gorgeous hotel and beautiful location!! The staff were extremely helpful and accommodating for my family. Thank you"

"The place was spotless, the location ideal."

"建物は古そうですが、部屋の内部はきれいでした。ロトルア湖に近く、静かでのんびりできました。 ただ、スタッフのサービスは残念でした。 事前に送った問い合わせに回答してもらえるまで1週間以上かかりました。 また、朝食用のりんごがあったりなかったりしました。その上、傷んだりんごが置かれている日もありました。"