Hotel Dekat Tutea Falls

"Great stay"

"One of the friendliest welcome and check in from hotel staff. Quick shout out “Onnie” (spelling?). She made our day each day with her bright smile! The accommodations were adequate for a group of 4. The kitchen was also well equipped "

"Nice location a few km out of Rotorua. The park-like grounds are a bit odd with the Alice in Wonderland themed art, but peaceful and with nice views of the lake in the distance. The rooms are well appointed but have zero soundproofing: you will hear your neighbors snore and chat, and doors are so flimsy you hear everything going on in the common areas. Bring your best earplugs. Breakfast is decent, service can be slow. Tiny outdoor pool and two nice hot tubs. Maintenance is hit and miss: rooms...

"Too many minor issues with our room such as a broken shower head, carpet tacks sticking out of carpet, two single beds joined together but advertised as a extra large double bed, broken phone and kettle etc, reduced the enjoyment of our stay. I would not stay here again"

"Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. "

"The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)"

"Good location, clean. Staff is willing to always assist. "

"Place was a dump. Toilet didn’t work properly, television didn’t work, remote needed batteries, wifi didn’t work properly. The food menu wasn’t even close to the pictures on line. It was run down and was a disaster. We paid for two nights but checked out after one. Only positive was Claire the manager. "

"The room was a great setup for a family with a separate kids room away from the main living area and bedroom. Kitchen was well equipped. YouTube on the tv was helpful with the kids. Bathroom spotless and nice tub. Alpacas, a sheep and bunnies were on the property and the owner gives you food you can hand feed them. Great playground and grassy area for kids to play on. Really friendly and helpful owner!"

"Best spot on Lake Rotorua. What a view. With 5 star service. "

"Helpful and friendly staff, beautiful setting with a creek right behind the unit. Kitchen was simple and offered appliances we weren't expecting. Laundry facilities on site was a nice bonus. Only down side was the bed, which was quite firm. One of us loved it, the other not. I used the WiFi for a zoom meeting and it was good enough for the task, thankfully. "

"Stunning building in perfect location!"

"Clean room "

"Excellent location. Lack of room for suitcases was only slight concern. "

"Incredible help at checkin time about parking, what to do in Rotorua, etc!"

"Das gebuchte Zimmer war nicht fertig, wir wurden in ein Motel verlegt, sehr schön!"

"well presented room"

"Great, clean room. Will come and stay again."