Hotel berdekatan Hell's Gate dan Wai Ora Spa

"Don’t stay there"

"Travelled with family and stayed in two Lakeside chalets for 4 nights. Had a most enjoyable time together. Good amenities and well appointed units with Lots of activities for the children. Friendly and helpful staff. Highly recommended for families and group holidays!"

"Wish we knew about this place when the kids were younger! What a fabulous place. "

"Very clean room "

"Place was a dump. Toilet didn’t work properly, television didn’t work, remote needed batteries, wifi didn’t work properly. The food menu wasn’t even close to the pictures on line. It was run down and was a disaster. We paid for two nights but checked out after one. Only positive was Claire the manager. "

"We loved this place! Staff was wonderful, rooms were clean and homey. The location was right next to the lake and couldn’t have been more lovely. It was so private it felt like we were a million miles from anyone else. The only complaint was that the bed was too firm for us. "

"This was a wonderful accommodation. My husband and I stayed here 3 nights. The views were incredible. Sadly it rained a lot so we didn’t get to enjoy the beautiful grounds. Star the manager could not be any nicer. Anything we wanted she was there to get it for us. Our rooms were cleaned daily and amazing snack drawer was filled. Refrigerator was filled with drinks and replenished daily. Breakfast was made to order and was delicious. Much better than standard continental breakfasts normally...

"Good location, clean. Staff is willing to always assist. "

"Satyam checked us in and he was very helpful. We had 3 rooms booked. He was ready with our keys and even recognised us by our name when we walked in. That felt so personalised. One of our rooms was on 2nd floor and he helped us with our luggage when he was just passing by and saw my girls bringing their bags up. Room was very clean Had Nespresso coffee maker. There was a microwave and a refrigerator and a stove with kitchen appliances and cookware. They have a swimming pool as well. No...

"This was the best place we stayed in NZ, the rooms and attention to care were spectacular!"

"Wonderful place for a peaceful getaway. They only have 12 rooms and it’s a great stay. Staff knew all the guests and made us feel like family."

"We had a great stay at Pullman. The room was very spacious, the location is perfect, and the overall value for the price is excellent. The AC was amazing, super strong and kept the room very comfortable, and the bed was very comfortable as well. There is valet parking available at the hotel for an extra cost, but we didn’t need it since there was street parking available. It’s free from 6pm to 9am, and also free during the day with a time limit of 1–3 hours. Would happily stay here again."

"Lovely accommodation. Friendly staff and wonderful restaurant."

"Staff helpful… new rooms under construction So old rooms don’t have Netflix and tv was hard to use . On saying that staff offered extra discount next visit . Kids loved they had alpacas ."

"Good location and comfortable stay "

"Nice little room, good location. Helpful front desk staff and good parking. It’s next to a geothermal park which is a blessing and a curse. You are close enough to walk to this free geothermal park but the smell easily made its way to the motel and we found it a bit overwhelming at times. "

"Clean and easy to access your room even when no one was at the front desk on arrival. Good spot."

"The room itself was nice and clean however there were ants all in the bathroom. The spa pool was lovely in big however it didn’t work when trying to turn it on. The staff were nice and friendly and very welcoming. Had a great touch with the coffee machine within the room itself."

"Easy parking, so close to town and the staff were absolutely amazing!! Definitely heading back to stay. "

"Room was relatively clean, however the bathroom is very tired and needs an update.. the water pressure in the shower was very poor.. barely a dribble. Breakfast was ok.. good value for kids for a continental breakfast. Good location as a base in Rotorua. "