"It was good. Only complaint was they did provide for proper blankets until asked!"

"This hotel has a team of incredibly amazing staff. Jennie, sales manager had arranged tours to Halong Bay and Sapa, was perfectly planned and excellent. Our rooms were upgraded free to Premium. Anna and the staff were just as awesome and great, they are warm, friendly and caring to ensure the guests ..."

"Everything about this hotel works perfectly. The location, rooms, staff and food are exactly right. The manager, Alex, is happy to "go the extra mile" to make sure that you have what you need and that you're well looked after. His team is friendly, helpful and all seem to be very happy. This is the ..."

"Excellent"

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience"

"Absolutely stunning hotel in the middle of Hanoi old quarter. Everything was so easily accessible - from the Lake to the train street and everything in between! The room was gorgeous and beds were comfortable. Breakfast was a healthy selection of Vietnamese delicacies. Totally recommended!"