"Royal Palace Hotel is a beautiful hotel in a great location. Led by amazing staff! Jimmi (manager) looked after you and ensured we had everything we needed! Staff remembered my name. There was a good selection for breakfast - nothing to complain about! Fantastic"

"This was a great place to stay in Hanoi. Thanks to all the staff such as Charlie who work really hard and make people feel welcome. The breakfasts were nice and daily room service with clean towels daily. We got a twin single room, the room was nice, not the most spacious but has enough room for ..."

"The property is small and lovely . rooms are great and the staff are really friendly and approachable"

"the hotel at the old town, very convenient location. walking distance to tourist attraction. hotel staff are helpful and hospitality. breakfast is good. will stay here again if i back to Hanoi."

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience"

"This hotel does not fall under five star luxury. It might be for the local standards. The staff is nice and polite but if you're looking for luxury don't expect too much by visiting this hotel. My room was city view and all i saw outside my window was slums of Hanoi. The noise from the pool area ..."