"The rooms were very clean and the beds very comfortable, breakfast was excellent, plenty of choice."

"Grace, one of the front desk staff, were exceptionally amazing all throughout. She welcomed us with a warm smile and ensured everything's in order and my family's comfortable all throughout. I was also comminicating with Grace weeks/months before our arrival for tourist spots and packages available ..."

"the hotel at the old town, very convenient location. walking distance to tourist attraction. hotel staff are helpful and hospitality. breakfast is good. will stay here again if i back to Hanoi."

"This hotel is the very definition of hospitality."

"the hotel is in a perfect location, easy to access through the old quarters, staffs are very friendly and very helpful, particularly the girl at the front desk who is (Candy) she is very kind and has a service minded"

"Sophisticated yet cozy. Service was top notch. Incredibly friendly and helpful staff. Great central bustling location but quiet and peaceful inside the hotel. An example of the great service: I was not feeling well from a stomach bug I caught at a previous hotel; the manager noticed I wasn't eating ..."