6/10 Boleh diterima
Krina
5 Apr 2026
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The property really needs some maintenance to it.
Very dated all round.
Champneys used to hold a high standard name as a spa hotel but over the years it’s really lost its touch.
Was disappointed with the cleanliness of the spa facilities. Was in the spa for 2ish hours and not a single member of staff cleaning anything. Mainly the floors which were full of grit/hair/dirt.
Edging of pool areas have algae.
Really just needs a deep clean.
We didn’t stay for dinner however we had breakfast which was underwhelming. We were on the last sitting of 9.15am but nothing was getting topped up despite asking. Breads were out/butter was out/yogurts out/fruit bowls out or on last scraps.
The coffee was super weak - not even black it was the colour of tea. I had to ask one of the staff if this was on its last leg as it just didn’t look right. Luckily a kind server came and gave me a fresh pot of strong coffee which I’m incredibly grateful for.
Whilst no real complaints of staff, I didn’t find them as welcoming as you would in a spa hotel.
Krina
Menginap 1 malam pada Apr 2026
