"Upon arrival, staff on reception for check in were lovely. We quickly got to our room which was nice and clean with a spacious, modern bathroom.
We booked this for a spa break so headed down. However, there was a waiting list and we had to leave our name and number and we would receive a call when there was space. An hour or so later, we received the call and headed down.
Firstly, the changing rooms were not great as there was no individual changing rooms, and others including children were in and out, so I did not feel comfortable changing there. Therefore, I used the toilet to allow some privacy.
We went to use the pool, however, we were stuck in the corner of the pool due to it being small and being full of children. Children were splashing other guests and diving into the pool. We got out and weren’t able to use the jacuzzi due to the same people hogging it for over an hour. The steam room was lovely and not overcrowded with water available.
We also had a meal which was lovely, again staff were attentive.
We paid for breakfast as part of our stay. However, we queued for 15 minutes to get a seat, and when we sat down and got up for food, other guests had been sat at our table, so I explained we had just been sat there and weren’t finished. Staff were apologetic. Breakfast was nice, but the juice wasn’t very strong.
Hotel would be good if you’re wanting to be out in the town, but I wouldn’t recommend for a spa."