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"Excellent staff especially in the restaurant."

"Lovely hotel, very comfortable rooms and wonderful breakfast. Ideal location for exploring Harrogate. Will definitely be back."

"Overnight stay on business, clean and tidy room in the Mews facing the car park, hotel in great location and staff welcoming. Happily stay here again next time I’m in the area."

"Great hotel, clean, comfortable rooms, helpful staff, valet parking was great, hand over the car on arrival and walk everywhere. Fantastic location 3 - 4 min walk to the shambles, excellent restaurants and quaint bars & pubs and just 2 mins from the jordvik center. Would definitely stay again"

"The room was ideal, nice clean and spacious tea, coffee. A great shower with a double and queen sized bed."

"We had a wonderful stay at The Grand, York. The rooms are big, beautifully maintained, and incredibly comfortable. The bed was excellent, and the shower was powerful and relaxing — exactly what you want after a long day. The food was very good, with great quality and variety, and the service throughout the hotel was outstanding. Every member of staff was happy, helpful, and genuinely welcoming, which made the stay feel extra special. The spa was absolutely amazing — a real highlight and perfect for unwinding. Overall, a fantastic hotel that combines comfort, great service, and luxury in a brilliant location. Highly recommended."

"Very nice and friendly staff, breakfast was perfect for a long day ahead. Clean tidy and a good will trip pit stop. Fantastic local restaurants and bars too"

"The room was very clean and spacious. Automatic lighting was a nice touch, and even though we stayed in Malmaison Manchester last year, the rooms were very unique. The bathroom and shower room were spotless and all of the staff were lovely and helpful"

"Staff very helpful rooms clean overall lovely hotel in a great spot "