Hotel Dekat The Village Shops

"Wonderful place, nicest hotel i have ever stayed in"

"Brand new property, very clean, staff very friendly and attentive. Great location downtown."

"Room was updated and very clean, staff was friendly and helpful and all shops,stores,restaurants were a block away no need to drive"

"Best breakfast we have had at a hotel in Gatlinburg"

"Everything was just as it was advertised!! I was there with the Viper Owners Association for the weekend, running the Tail of the Dragon and it was perfect for that. Also, has enclosed parking which worked out great for us. Will be back next year!!"

"Excellent weekend stay. Property is well located to enjoy all of the activities Gatlinburg has to offer, but removed from the overly crowded area so you have peace and quiet in the evening. Balcony overlooking the Little Pigeon River provided a welcome respite from the heat of the day. Property is well maintained. Friendly, helpful staff. Very accomodating for my companionndog. Will definitely be back."

"Somewhat my fault for not recognizing this is sort of a hybrid Bed and Breakfast/VRBO type facility. Expedia did not really make that clear. Requires signing up for check-in web app to get entry code. No on-sight desk staff. Not a problem, but should be more prominent on Expedia listing. Promised evening dining options were not available due to apparent staff turnover. We had hoped to have a quick evening dining option that did not require driving/parking in Gatlinburg (roughly 1 mile...

"Good parking"

"Clean room. Easy walking distance. Front desk staff very helpful."

"The place is super clean and pretty. I love love this place and highly recommend. However, the staff is very unfriendly and had attitude when I tried to ask for something."

"Nice stay and closer to everything"

"It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again."

"On checking in the room was very tired and dated. The balcony was unusable with no furniture and very small. Our room allocated was opposite the noisy lift. Even though we were staying at the hotel there is an unexpected $18 per day parking charge. It was the worst DoubleTree hotel I've ever seen. That bad we didn't stay and immediately checked out (never done this before). Interestingly the staff didn't seemed surprised we were not staying. Rubbish"

"It was great pools , fire pits , parking, room very clean ! Loved it there"

"Our stay was excellent. The location is wonderful for enjoying Gatlinburg. We easily walked everything we wanted to. Property was very clean and comfortable. Staff were friendly and helpful. We will definitely return."

"It was nice"

"Great place to stay. Family friendly!!"

"Good location to move the town and National park"

"All good stuff"