Hotel Dekat The Surrounds Leisure Centre

"TY only got rubbish channels - no foxtel Bedside radio was uselesss Shower support bracket need tightening - rotated off the support Otherwise excellent but not for price paid"

"The staff were absolutely fantastic - friendly, helpful & genuinely welcoming which made our stay enjoyable. The room was a lot bigger than we expected which was great! Only small things to note were that the ceiling light shades were a bit dusty and some minor mould build up in the top room ceiling which may need to be looked into. These didn’t take away from an otherwise positive experience. Thanks again for having us! "

"Our kids had an absolute ball, staff were lovely, and had everything we needed. Unfortunately for us we went for the 2 days this year that we got torrential rain and suddenly chilly winds, bad luck for us. We were unable to do mini golf, go carts, or jumping pillow as they were closed off. Kids loved the splash pad so really happy that was still able to be used. Great value for money though, hope to go back when it’s sunny!!!"

"フライトの都合でAM6:00のチェックアウトだとスタッフに事前に伝えていたにも関わらず、全ての出入口にロックがかかっており解錠出来ずに施設から外に出られない状態になった。 施設内部からはインターホン等のヘルプコール設備も無く、仕方なく2メートル以上のホテルのフェンスを乗り越えて脱出した。 大人でも乗り越えるのは大変だったが、同伴の子供達はかわいそうだった。"

"The property needs maintenance inside and out, my 3.30pm check-in sent me to a room that had not been made up. Language difficulties so I will definitely recommend elsewhere 😇"

"Lovely stay. Comfortable, clean and just easy. Facilities are amazing. Its like a little resort. "

"The check-in process was extremely frustrating. It required multiple phone calls telling me I'd receive links to confirm check in which didn't come through. Even with all the phone calls to confirm, the process the check-in confirmation was not provided until two hours after the scheduled check-in time. The intercom code also did not work, which meant we had to wait for someone else to arrive before we could access the letterbox. The designated car park was already occupied. As instructed, I...

"Lovely place to stay. Although it is an older hotel and rooms they are always upgrading and maintaining it beautifully. The staff are very friendly and helpful."

"I was happy with the room for the price. However The tv remote hardly worked. There were just 4 x teabags for two day stay, and just enough long life milk for just 2 x cuppas. No biscuits etc. Just the very basics. Staff at check it couldn't tell me about what amenities they had."

"The room was clean however the family room was just two singles and a double sofa bed, the price for 1st night was okay but second night was quite high for what we got. The bigger room should have a queen bed with a single. The beds were uncomfortable."

"Very friendly and helpful staff."

"Beautiful resort with free entry to SeaWorld theme park. Breakfast was absolutely delicious 😋"

"Always an excellent stay! Just book it! "

"The room was clean. Easy to park the car. With a great view"

"We wouldn’t visit again until its renovation "