Hotel Dekat The Grey Barn and Farm

"Subject: Concern Regarding the Handling of Third‑Party Reservations Dear Manager Bryan, I am writing to formally express my concern regarding my recent stay and my interactions with your staff. First, I urge Mansion House management to review the hotel’s internal systems and processes for handling third‑party reservations, as well as the competence and training of staff responsible for managing them. The misinformation I received—specifically the incorrect claim that the third reservation...

"Perfect stay, very friendly staff. love it"

"Lovely stay and the staff was friendly and helpful. Excellent location. "

"Beautiful house! The rooms were very clean and the location was great. There is no staff on site but it was relatively easy to contact people. The walls are very thin and you will hear every single thing happening around you. I love pet friendly places but there was a dog left in the room that cried for hours and when I tried contacting management about it no one ever replied. Parking is easy and overall it was a good experience. "

"Great location, gorgeous building and rooms were very pretty. Had issues closing the bathroom door because it kept getting stuck in the frame which makes sense in an old house but wish it was something that was taken care of. Service at front desk was lukewarm and not very welcoming. "

"Staff members, Alex and Amoy were wonderful. They were very accommodating and friendly."

"Good"

"Lovely staff, beautiful location!"

"The hotel location is beautiful. The building is well kept and clean. The staff was amazing! We loved our room overall but there were a few minor inconveniences: 1. The shower handle kept getting stuck and was hard to turn off. 2. We went in April and the room got very hot at night. You couldn’t change the room thermostat from hot to cold. So they told us to open the windows, which let a bee inside our room because the windows had no nets. "

"Once I called to get the entry code, all else went smooth. Loved the balcony overlooking the ocean, and being able to enjoy a morning tea outdoors. The room was clean, there was free parking in front, a restaurant across the street and a well stock coffee bar in the lobby. This is my fourth stay and each has been great."

"Everything excellent "