Hotel Dekat The Glacier

"We ended up in a different room on the second night, because of a heater issue. It was a just a bit loud. We didn’t complain and would have stayed there both nights. Staff called us and offered a different, bigger room, so we took it. Both rooms were perfect. Clean, updated. Parking was great, and the staff were amazing. "

"Shshsh"

"Yes "

"Rooms were clean, staff were wonderful to deal with. Overall nice hotel. Enjoyed our stay!"

"Room 300 was awesome but room 202 was not good … no hot water in sink"

"Love everything about staying at Leaside - especially the breakfast!"

"Food was excellent and staff are top notch. Management needs to ensure their is an adequate number of staff working in the Bistro in order to accommodate customers. "

"While the hotel is lovely and decorated modern my, their staffs ability to fill requests seem limited. I requested a specific room in the old building on the corner on top floor and requested if that was not available a room anywhere in the new building would be my second choice. Spoke to the hotel the day before arrival. Rep on the phone advised that rooms would be assigned 9am the morning of arrival. When we arrived I found that we were assigned the room next to my requested room as it was...

"Great property right by the end of the harbour. Walking distance to George Street and Jack Astors. Typical weather for our Saturday and no chef for our Saturday morning breakfast so we got 20% off for saturday night stay because no hot items for breakfast at the buffet. Pool was nice and warm. Nice clean facility with walk in shower and big bathroom. "

"Cachet unique"

"The stay at the hotel was a pleasurable experience. The food was amazing"

"Parking was on street, and a parking permit was provided. The house was spotless, and absolutely stuffed with antiques and memorabilia! I could have spent all day marveling at the decor "

"bad service"

"Very friendly. Nice stay"

"On checkout the staff member refused to give me, or even show me, the account for the restaurant/bar items that I had charged to my room, simply informing me that there were 5 items and that as I had booked my room through Expedia the account and receipt would come from them. I am a long time, fairly frequent, independent, traveller and have never, ever, been refused an account on checking out of a hotel. I still have no idea what items I have been billed for, or the total cost. I only...

"Did not have breakfast. Parking was great"

"Friendly staff. Stayed on my Birthday and they gave me a little gift, thought that was very nice. Wish the meal voucher did include drinks though."

"The staff at the check in staff was absolutely fantastic and very friendly. He went above and beyond the normal."

"Beautiful rooms."