Hotel Dekat The Exchange

"The room I was assigned could have been better maintained. The lo"

"Very clean accommodating hotel but unfortunately in the morning there was no hot water for a shower our friends in room 611 also didn’t have hot water they did call to reception who sent someone up with 2 bottles of water……random!! When we checked out we reiterated that there was no hot water in our rooms for a shower which we obviously needed after a long day out. The receptionist was apologetic but we still feel that this was not good enough a hot water shower is essential in a hotel stay."

"Nicely styled hotel and very convenient location. I stayed in a classic room which looked nice but had some impracticalities. The temperature can not be controlled from inside the room and was set too warm for me. The reception staff adjusted this for me, but it only seemed to stay at the requested temperature for a few hours before climbing up again. This meant I couldn’t sleep, so affected my stay. The only full-length mirror faces the bed and leaves about 10cm in which to stand so is...

"Great overall stay!"

"案内された部屋は綺麗であったが、洗面台の栓が開かず→水が流れず。 ホテルより、すぐには修理不可の為、部屋の変更打診あり。 変更後の部屋は、狭く設備も若干劣った。 部屋の清掃スタッフは洗面台の栓が壊れていることはわかっているはずであり、ホテルフロントとの連携が不十分と思える。"

"The property was nice and the staff were very friendly and extremely helpful. The location is far from the city center but I actually enjoyed the location. "

"Lovely pub stay. Friendly staff. Nice and clean. Staying again. "

"Not up to usual Harbour Hotel standards. Good size room, Food in bar was long delayed, gin provided free of charge but tonic was charged for unlike other Harbour Hotels. Breakfast very good. Bugs crawling around the bathroom. . Reception mixed. Young man was very good but the staff later in the day were not very helpful. ."

"GROUND FLOOR WINDOW PRIVACY - Room totally as expected, no issue. However we were staying in a ground floor room and there were no net curtains or a window privacy film so we had to have the curtains shut during day light."

"Desayuno pesimo"

"The room was clean and had everything needed. The hotel was very well situated and excellent value for money. Bathrooms were very clean and modern. WiFi was excellent. For the money it fantastic value."

"Reception service is great - congratulations! Really great people, friendly, helping - I liked it really very much! The rest is… well: forvthat price a mediocre breakfast nearby at Befeater, the burger there in the evening was disgusting. "

"Lovely cosy pub just noisy on live music night."

"Great little find. Short walk to underground station. Staff were all very helpful."

"Very welcoming host at check-in. Room was ready early, very clean and fresh. Really comfotable bed and a shower i could have stayed under all day. Will definitely stay again if in the area"

"Excellent customer service"