Hotel Dekat The Custard Factory

"Helpful staff, decent breakfast. Biggest deterrent was the overwhelming cigarette smoke smell in the room, real damper on the stay."

"Would stay here again..beautiful property, amazing staff..great location. Comfy bed too."

"Wonderful hotel, very friendly staff and absolutely wonderful breakfast. Also minutes walk from the station"

"Lovely property and great location."

"Clean, comfortable, affordable, friendly."

"Sangat selesa & mesra."

"Great stay, friendly staff, refurbished hotel, brilliant buffet breakfast"

"Overall lovely place snd good price"

"Breakfast was good"

"The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service."

"Easy check in, parking available for £15 / day, good location for city centre."

"Beautiful unique room so much work gone into the detail to create a luxury feel Staff more than helpful Would definitely return"

"Great location for the city center. Clean rooms and the breakfast was great!"

"Good location for 25 minute walk to Villa Park or short taxi ride"

"The room was very clean. I really recommend this place"

"nice staff"

"I always stay here for Birmingham Pride and once again, the hotel is lovely and clean and staff are super helpful. There’s also a little play area in reception which my daughter loved. We will be back!"

"Really nice hotel, great size room"

"Everything good"

"The air conditioning for the room was not working correctly, which meant at best the room temp was 27-28 degrees throughout the first two days of my stay. It was unusually warm outside and I had limited rest time so lived with it rather than trying to get a fix or a moved room. The third night once I returned to my room, the carpet was wet outside the room, so perhaps some maintenance had been done, the room was a more acceptable temperature - though it was also cooler outside. The fitness room...