Hotel Dekat The Carousel at Pottstown

"Paid over two hundred dollars for a room with stained bedding, broken lights, not enough pillows, a rusted shower head and dogs barking all day and night. There was also no refrigeration or microwave available."

"Broken air conditioner, dirty room. Felt unsafe. Hated being there."

"Overall the hotel had very nice staff. I did not have any breakfast because of my schedule while I was there. Very appreciative of this hotel allowing pets."

"Very kind staff. Nice rooms. Fanominal breakfast. I was very Grateful. I was out of state and very low on available cash funds. I was very blessed because of them. Thank you!"

"Served the purpose"

"Excellent"

"The property smelled and the tv did not work. I asked for a single bed and they gave me a room with two beds, then told me if I used the other bed they would charge me $25. The room had bugs and flys.. we slept with the lights on, but it was the only place available out of town.. HORRIBLE AND NASTY.. I am itching just thinking about it!"

"NEVER GOT TO CHECK IN SAID WE NEVER HAD A RESERVATION CLERK WAS SUPER RUDE"

"Okay number one I wasn't offered free continental breakfast. Another thing you do not get a microwave in your room and I was there for three plus days. When I talk to the person at the desk and told him that we didn't have a microwave in our room he said oh really that's strange we can talk to somebody in the morning. Then we were informed that no rooms have a microwave it's a community microwave downstairs. And it was filthy, they had stuff all over the carpets and the elevators and the...

"Average hotel room but was pricey. Seniors traveling to west Chester,Pa. Nothing complimentary here."

"The rooms were very clean & comfortable. Breakfast was great. My only complaint would be the elevators. There were 2 but only one was working. It was very slow. We were there for a soccer tournament in the area so there were a lot of kids & families staying there. One elevator was not sufficient."

"Excellent location in heart of downtown Phoenixville. Great service and comfortable stay."

"They had an order to vacate on both doors and a paper from the EPA stating the water was unsafe. Moldy food on the tables, mold in the A/C units, whole building reeked of stale cigarettes. Worst place ive ever booked in my life."