Hotel Dekat Thames Road

"Everything was very good"

"Always great "

"I was very disappointed with the service provided by the hotel, particularly the restaurant staff. Both at dinner and breakfast, the restaurant staff were unfriendly and appeared unhappy while serving guests. During dinner, after I had already been seated, the staff escorted another group of guests to a table further inside the restaurant. Instead of guiding them around, they asked me to stand up and move so that the other guests could walk through to their table. I found this extremely...

"Good Central location, easy walk to Cliffs Pavillion and Town Centre. Quiet. Tasty breakfast. On Street parking bays close by"

"Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues."

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"I felt comfortable as a solo traveller. But then it was my home town for nearly 40 years. However staff fantastic. I didn't check in until quite late in the day, and was told my room would be in the 1st not grounds floor which I had asked for. But the reason was the lock on my ground floor was playing up and needed a repair. But I could lock from inside and although it was a struggle I managed it so it was my choice to take the ground floor. Peaceful night. Nice shower. Found duvet in...

"The bathroom was dirty, clearly had not been cleaned properly in some time, there was hair all over the floor, dirt build up around the shower tray and shower itself. Windows were also very dirty. The breakfast bag is not worth it as it’s not ready to go you have to wait 10mins for the hot part!"

"Nice location decent room but Tv is a lil dated and control was slow. The portion size food wise was a bit of a let down for me but it was decent. It may be one of the better/best hotels in the area."

"Some yoghurt to go with the fruit would have been nice. Otherwise excellent "

"Absolutely recommend this hotel to anyone. The beds were super comfortable, room well maintained and all the staff we met were so super friendly and helpful. Thanks so much especially to Justine and Chris for making our stay so relaxed and easy. Can't say enough about this place!"

"We had a lovely time staff was so helpful and the wheelchair accessibility was better than some hotels only problem no lift so my partner had to sit on her own for breakfast but staff was so helpful as I went upstairs for breakfast buffet we would definitely book here again if ever down basildon"

"Plenty of parking available, the staff were friendly and helpful. The actual accommodation is very tired and dated. The sink in the bathroom was totally cracked and in my opinion could be dangerous."

"VERY FRIENDLY, COMFORTABLE AND IDEAL FOR NEARBY WEDDING"

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Didnt even stay as filthy and smelly. Mould in room, shared facilities despite booking ensuite. Just awful and now trying to get my money back"

"Clean room, great , professional and very friendly staff Wide variety of food on the menu, definitely recommend a visit "

"lovely relaxing hotel"

"Quiet location right at the beach free parking breakfast was really nice and arrived hot."