"Let me start by saying:
Cons...
1. Property needs some upgrade and the images on the website was not accurate.
2. Room safety chain was broke
3. No soap dish holder on bathroom sink
4. The table in room was wrobbly
5. Comforter and sheets were damp after check-in
6. Breakfast only consisted of cereal, premade waffles in bag, yogurt, muffins, juice, and milk in cafe container
7. Suites rooms ($400+) advertised online were false and did not have view of lake
8. Check-out was at 11:00am and was told at 11:01am, I would be charge an additional fee.
9. As I am leaving room after checking out, I had to place my luggage outside the door so not to be charged extra fee and the housekeeping was standing at the room door then proceeded to call front desk on walkie talkie.
10. Outdoor pool had a security guard on watch once my family party of 10 entered as if we would be a problem.
11. Walking the property trails/grounds at night were not well lighted, pretty dark to walk alone.
12. Hotel charged your card 3 days prior to arrival.
11. This resort gave me an impression of a slave quarters... not people of color friendly.
Pros...
1. The new Encore restaurant was nice and good food.
2. The roof bar was nice overlooking the lake
3. Swim-up pool bar was small, but nice.
4. It was close to major highway, restaurants and shopping."
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