Terrace/patio
Check availability

Reviews of Arundina Cameron Highlands

2.5 out of 5
Arundina Cameron Highlands
17A, Jalan Mentigi Utama, Tanah Rata, Pahang

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 145 reviews" "
Rating 8 - Good. 61 out of 145 reviews" "
Rating 6 - Okay. 18 out of 145 reviews" "
Rating 4 - Poor. 8 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Mohd Razi

Liked: Cleanliness, property conditions & facilities, room comfort
A just comfortable place to sleep
I think I booked for a bigger room but was given a standard (cheaper) room. It was for 1 night, so I didn't bother. Surrounding was nice, and very near to eatery and shopping. No shoes inside, NO TV, and no coffee/tea maker in room. We need to walk down to the common pantry to make coffee or noodles. Main door closed after 10pm and opened at 8am. No security.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

rosie, london

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. friendly and helpful staff. clean hotel.
Stayed 2 nights in Mar 2020
Response from Leah on 23 Apr 2020
Dear Rosie, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decoration. Bed is comfort too
Stayed 2 nights in Jul 2019
Response from Leah on 28 Apr 2020
Dear ZEN Guest, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

6/10 Okay

Verified traveller

Travelled with family
ok stay
The house is beautiful. Although the room we stayed in was wet and mouldy. Our clothes and the towels were moist. Part of the staff was very friendly, the other part not so much. breakfast was simple but good.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and made things very easy for us. We made a lot of requests from extra blankets to bus tickets and they were able to meet our needs. The light breakfast also made our packed days easier to handle. The property is in a quieter part of the town, which makes seeping much easier. The location is also close to many good food spots, including Singh Chapati (this is probably the best spot in the area). The front desk is open till 10pm so please keep that in mind if you plan to check in any later than that.
Stayed 3 nights in Jan 2020
Response from Bea on 21 Jan 2020
Dear ZEN Guest, Thanks for giving us your feedback. It's great to know that location is very convenient for all your needs. With ZEN, you can be sure to get the best value for money accommodation. See you soon. Best regards, Bea

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lot of restaurants and shops nearby. Clean and spacious rooms with balcony. One thing i didn't like was that the bedsheets get cold because of the cold humid conditions. Probably should get some warm sheets.
Stayed 2 nights in Dec 2019
Response from Bea on 20 Dec 2019
Dear ZEN Guest, Thanks a lot for a positive feedback. We're thrilled to hear that you enjoy your stay with us and the location is suitable for you. At ZEN Rooms you can ensure the best value of money for your stay. Best regards, Bea

6/10 Okay

Paolo

Travelled with group
Liked: Cleanliness
Fairly good but in need of improvements
We stayed in this guesthouse for three nights and were just about happy with our accommodation. The location is good, just off the main streets of Tanah Rata, which is basically a quiet village in the Cameron Highlands although it is the biggest hub there. The whole place look nice, very clean and we also slept well and that was another plus. But ... it could be a jewel but fails to deliver on a few fronts ... showers were hot but really weak and water in the basin was only cold so that was annoying. There is no TV in the rooms. Breakfast options were also quite limited and there was no flexibility to get it outside their 8 to 10am time (ie nothing was provided in the day we left at 7am) and you would expect a little more flexibility by a guesthouse. To be fair I could not see better accommodations in the vicinity but I was expecting a little bit come comfort
Stayed 3 nights in Dec 2019
Response from Bea on 13 Dec 2019
Dear Paolo, Thanks a lot for taking the time to review your stay. We are sorry to know that you didn't like your stay with us this time, we can assure you that we are continuously working on improving our customer experience and your feedback is helping us and we will re-audit the property within the next 2 weeks to make sure everything is good for our customers' comfort. Best regards, Bea

10/10 Excellent

Mohd Zaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bo provlem
Stayed 1 night in Sep 2019

4/10 Poor

lim

Disliked: Staff & service, room comfort
Reception was not friendly....but onl
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Friendly staff. Located a bit on the outskirts.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable room overlooking a beautiful garden. Arundina is a well kept guesthouse that is easy walking distance from the Main Street and bus station. We really enjoyed our stay there.
Stayed 2 nights in Jul 2019

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house
Small quiet guest house in great location close to bus terminal station (700m), restaurants. Property is clean and well maintained. Possibility to enjoy a small breakfast (toasts, jam, banana & cereals) on location or to get a voucher for a breakfast with eggs in a close by restaurant. Well done!
Stayed 2 nights in May 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet, tranquil place, surrounded by forest
Very quiet, tranquil place, surrounded by forest on 3 sides, but still only 300 meters from the main road. While there are bright streetlamps on the road to the property, if you get a room with windows facing the forest, you can enjoy fresh forest air when sleeping with open windows, while still having good darkness for sleep using the curtains. Comfortable mattress. Shoes have to be taken off before entering the building, but can be carried into the room or stored outside. No refrigerator or kettle in the room. The rules prohibit use of electrical appliances in the room other then phone, camera, laptop, hairdryer and "other usual personal appliances", which is a bit vague, because who is to define if for example a kettle or rice cooker is a "usual personal appliance" or not? Good water flow in the shower, water heater works well, warm water. My room (Deluxe Triple Room) had a (North-facing) balcony, great for having coffee and working on a laptop, the chairs are comfortable and also there is an ergonomic height counter in the room you can work at. Maxis LTE mobile Internet speeds reach 65 Mbps. Reception open 08:00-22:00. Parking space in front for about 7 cars.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, best, comfort environment, cheap hotel
Stayed 1 night in Mar 2019

10/10 Excellent

Florence SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat
Lovely, quiet Guesthouse. Clean, well maintained and close to many food options and other basic services in the small town centre of Tanah Rata. Staff were friendly and willing to chat. Guesthouse is not fancy but I like it simple, fuss-free and back-to-basics, and still comfortable and cosy.
Stayed 2 nights in Mar 2019
Response from Arundina Team on 27 Mar 2019
We are so delighted to hear from you and very happy knowing that you are satisfied during your stay with us. We look forward to your visit again in the future...From Arundina Team,thank you so much for choosing Arundina as your guesthouse to stay during your visit in Cameron Highlands! :) Best Regards to you!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location Very comfortable bed Super clean Reception staff was a bit cold
Stayed 2 nights in Jan 2019

8/10 Good

Sophie

Liked: Cleanliness, staff & service
Good value but simple stay in the highlands!
Overall, we enjoyed our stay at Arundina. It seems like the majority of hotels in the Cameron Highlands (judging by reviews and what we saw) are not in great shape so all things considered, we were happy with our stay. Pros: - great location, very close to restaurants, bars etc but is away from the busy main road - friendly staff who were welcoming and helped us to book a taxi for 25 ringgit/hour for 3 hrs to see main attractions in the area - much cheaper than private tours!! Would recommend - good value for money - you can either eat the simple breakfast at the guest house (toast, spreads) or get a free voucher to get a cooked breakfast at the Mossy Forest cafe in town (can also upgrade to other options v cheap too) Cons: - the corridors are very noisy depending on who your neighbours are! We were woken very early in the morning - the room is damp even when you use the fan and leave window open but this is largely unavoidable in CH unless you have air con/dehumidifier due to high humidity - we were quite cold in the night so bring layers!! There is no heater in the room
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Green retreat in Tanah Rata
Cosy, nice guesthouse located a bit off the main road but still close to everything. Quietly located in a beautiful garden. Great value for money. Highly recommend
Stayed 2 nights in Jun 2018

6/10 Okay

khairul basyar

Liked: Cleanliness, property conditions & facilities

6/10 Okay

john , singapore

Disliked: Property conditions & facilities
Good location but poor amenities
Well located but amenities not sufficient. Although it’s a guest house but facilities and amenities is much lesser than most of the homestay I stayed before. Staff is not very friendly during check in but some others were ok and helpful. The room is without TV. Bring all the necessity if you plan to stay here
Stayed 1 night in Apr 2018

10/10 Excellent

MUHAMMAD ARIFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, my only complaint is that you can’t control the speed of the fans unless you get a remote from the front desk. Otherwise it’s hurricane force wind or nothing are your only options.
Stayed 2 nights in Mar 2018

6/10 Okay

Diamylatou

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Could be better, but nice
The room is really humid, So the room was cold and smelly. And the breakfast is limited
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Good value and location for Cameron Highlands
Stayed for two nights when visiting the Cameron Highlands. Good value for budget accommodation. Room was clean, staff not particularly friendly and breakfast is simple but overall everything is okay.
Stayed 3 nights in Feb 2018

8/10 Good

yingsane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely guesthouse
Arundina strives to provide a comfortable place for the guests. There's daily Housekeeping but bedsheets will not be changed for environment purpose I presumed. Simple breakfast provided. Only con will be that there is no TV in the room.
Stayed 3 nights in Dec 2017

10/10 Excellent

Kenneth, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Stay at Cameron Highlands
Staff is really friendly. Area is well cleaned. Has a nice cozy resting area and well-decorated.
Stayed 2 nights in Dec 2017

8/10 Good

Annie, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk lady not so friendly. Show face to kids
Stayed 1 night in Dec 2017

10/10 Excellent

Fahrul, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beats staying at most other hotels.. cosy room and felt a whole lot how you'd want your own home to feel like
Stayed 1 night in Dec 2017

10/10 Excellent

Ching Li, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy guesthouse
2nd time staying in Arundina. Lovely cosy guesthouse tuck in a corner of tanah rata away from the crowds n traffic, yet short walk from good food n trekking trails. Warm n hospitable receptionist ( Rose). Clean spacious rooms. My accommodation of choice in tanah rata.
Stayed 2 nights in Nov 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Convenient location in Tanah Rata with pleasant and helpful staff.
Stayed 2 nights in Oct 2017

8/10 Good

Aftus, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the town and very quiet.
worth every ringgit spent at this guest house. friendly staff and clean room. the only setback is just that the room is not occupied with a tv (which you can watch it at the common area).
Stayed 1 night in Sep 2017

8/10 Good

Huee Song

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Ian, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the centre
The hotel was situated close to the town in a quiet, pretty location. The hotel had a beautiful garden to sit in. The half day mossy tour booked through the hotel was brilliant.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay in Arundina
Nice helpful guesthouse with clean rooms. Was disappointed as had requested a twin room, none were available, but no contact was made advising of that.
Stayed 2 nights in Jul 2017

10/10 Excellent

SJ, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded hotel away from the town
Peaceful and secluded, hotel is one street away from the main town. But still walking distance from restaurants. Room is clean and nicely done up. Blanket is thick enough to keep warm.
Stayed 1 night in Jun 2017

6/10 Okay

Min, Msia

Liked: Property conditions & facilities
Disliked: Staff & service
Good location
Good location. Walking distance to shops. The Indian receptionist is not friendly.

10/10 Excellent

George, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet hotel close to town
Hotel was tucked away in a small nook just 7 mins walk from tanah rata town area. Very cozy and homely. Just didn't like the hollow walls and we had to whisper everytime we spoke in the room as we had the feeling every single sound can be heard throughout the whole hotel. Even footsteps and normal chatter can be heard quite clearly from our room on the second floor. But the rooms are well kept and the surroundings are spotless and tidy.

10/10 Excellent

David, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Quiet
A nice place for anyone looking for some peace and quiet. The rooms are clean; several have views of the gardens and trees. Not much of a breakfast selection (basic cereal, toast, coffee/tea and a banana) but plenty of cafes are within a block or two. Staff members are friendly and helpful and can arrange tours and transport. No air conditioning, but it's rarely needed in the highlands. Fresh air from the window is all that most folks need.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly guest house
Small guesthouse very close to centre of Tanah Rata . Free private parking. Room quite small but clean and tidy. Staff very pleasant. Complimentary tea/coffee making facilities in lounge and complimentary light breakfast (cereal, fruit, toast, tea/coffee). Garden area well looked after with attractive display of flowering plants.

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, quite place with lovely staff
Stayed three nights and enjoyed a lot. Rose and Hini are lovely and take care of their guests. Deluxe Room with balcony was bright and spacious, really nothing to complain about except one little thing: Water pressure is quite low so washing long hair takes time. But this is nothing I would complain about too much. Breakfast is basic but ok and hey, it's complimentary: Toast, jam, peanutbutter, fesh frui. coffee, tea and water all day free. Would definitely come back!