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"The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...

"Staff and manager were great"

"The hotel is ideally located, well maintained and has very helpful staff. The spa is excellent and has a bar accessible directly from it. Breakfast was good and all produce tasted local. The hot tub was secluded with a great view."

"A wonderful old country house for an overnight stay. The staff were exceptional, from check-in, through evening meal, to check-out. Welcoming, friendly and professional. We had an excellent meal in The Grill. The view from our room was spectacular."

"we liked the pool and sauna facilities, the lovely veiw if the lake,"

"Absolutely loved our stay. The hotel is lovely, the spa is amazing, definitely worth booking in for the full spa 3 hours, the food is good but to be honest it’s the staff that make it. Such a lovely bunch!"

"Great location and friendly staff"