Travelers find tranquility in the garden or with spa treatments at this city-center retreat, where attentive staff and excellent dining enhance the experience.
Lakes Hotel and Spa, in the city center, offers peaceful escapes with a poolside bar, garden, and indoor pool. Guests can book treatments at Lakes Spa or enjoy British dishes at The Bar. The upscale property features practical touches like dry cleaning and genuinely helpful staff.
Located in Windermere, Lakes Hotel and Spa is in the city centre. Windermere Ferry and Windermere Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Holehird Gardens and Raw War Paintball. Treetop Trek and Go Ape Grizedale are also worth visiting. Visit our Windermere travel guide
Windermere Jetty Museum of Boats, Steam and Stories
16 min walk - 1.4 km
Getting around
Windermere Station
4 min drive
Manchester Airport (MAN)
102 min drive
Restaurants
Lake View Garden
5 min walk
Quayside Sports Bar
7 min walk
Bowness Tap Rooms
6 min walk
Costa Coffee
6 min walk
The Village Inn Bar & Grill
6 min walk
About this property
Lakes Hotel and Spa
Luxury hotel near Lake Windermere
Consider a stay at Lakes Hotel and Spa and take advantage of a poolside bar, a terrace and a garden. Treat yourself to a massage, a facial or aromatherapy at Lakes Spa, the on-site spa. The on-site British cuisine bistro, The Bar, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Other perks include:
An indoor pool
Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Laundry services, a 24-hour front desk and wedding services
Concierge services, luggage storage and a front desk safe
Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All 57 rooms include comforts such as 24-hour room service and bathrobes, as well as perks such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
2 bars/lounges
A poolside bar
A restaurant
Restaurants on site
The Bar
The Waterbird
Things to do
Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Steam room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
Lift
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 16 and younger are not allowed at this property; all guests older than 16 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately GBP 15 per person
Self-parking fee: GBP 12.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:30 PM.
How much does it cost to stay at Lakes Hotel and Spa?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on 18 Mar 2026 start from RM684, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lakes Hotel and Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Lakes Hotel and Spa?
Self-parking is available for GBP 12.00 per night.
What time is check-in at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Lakes Hotel and Spa?
Checkout is at 11 AM.
Does Lakes Hotel and Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Lakes Hotel and Spa located?
Located in the heart of Windermere, this luxury hotel is within a 5-minute walk of Lake Windermere and Bowness Pier. Old Laundry Theatre and World of Beatrix Potter are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Lakes Hotel and Spa Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything from arrival to check out was brilliant, the staff are amazing, the spa was so relaxing as were the treatments, room was gorgeous and spotlessly clean and hot tub on the balcony was awesome, bar areas and service were fantastic and visit to Mizumi restaurant is recommended, location is fabulous - overall we had a great stay and will be visiting again
Staff were fantastic as usual. Breakfast was hearty and great quality. Room was very nice and cozy - the bed is particularly comfy.
Spa was great, clean, and good service.
Pub food was lovely.
Our stay at the hotel was great from start to finish. Staff were great on checking in, lots of amentites and a lovely spa. One of the best rooms and buffet breakfasts we've had at hotel. Great location too.
We stayed here for our anniversary and it was the first time in a hot tub room. Staff are fantastic so accommodating, rooms are clean and the overall vibe is amazing
This is our favourite hotel in bowness,rooms are really clean,staff are really helpfull,spa is amazing and its only a couple of minutes walk from town centre and lake
Thoroughly enjoyed our stay. Staff were friendly and explained where everything was and what times were good for using the spa and breakfast. Lovely room and hot tub was excellent. Would go back again!
The hot tub on the room balcony was the star of the show of course, it was excellent, as was the breakfast, plenty options and delicious fresh food. The staff were amazing and the extra touches, like the mulled wine at check in (it’s Christmas) really made the experience perfect.
Only negatives I can say are the room was slightly dark and dated, and the public spa area was quite crowded.