Hotels near Hartshill Hayes Country Park

"second time staying here first time was great this time not so. All water wasn’t working for at least two hours and had no notice, staff was rude over the phone when I was asking for help with something, a leak was coming through the lights in my room and the staff didn’t help just told us to stay in the room and there was nothing they can do"

"Clean room. Not great choice of dinner options on menu. Breakfast is decent. Expensive parking 7.50 overnight. "

"Hotel was over booked, they did not respect my room. Booked me into another hotel."

"Good"

"Great food in the restaurant, nice breakfast clean room. Only the shower pressure should be better"

"The parking was very easy and close to the reception, given the weather, this was particularly handy. It was well lit so fell quite secure ."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Most things were excellent except for the booking system. The hotel website had a phone number but no email! When the phone number was called we were asked what we wanted before being referred to just 1 of 2 options, with no chance of talking to a person. The phone would continue ringing for a little while before timing out. We were given no chance of leaving a message or to ask for a call back. We had to cancel our original booking in order to rebook using a different 3rd party website which then enabled us to leave a message."

"Excellent Hotel with a lot of history. Staff welcoming and efficient, rooms clean and comfortable, food excellent."