Hotel Dekat Sylvan Lake Tennis Center

"I was pleasantly surprised when we checked in. The hotel was super clean, and the staff were super friendly. The breakfast was great and the coffee all day was awesome! Our room was even better. We expected a bed and a bathroom and nothing else. When we walked in we had a full kitchen which was a great surprise and super useful for us. We will definitely stay at this hotel again when we are in the area. We originally booked for two nights but extended for another which was seamless."

"The staff didn’t seem to have much urgency on helping guests. We were told on the phone that we could check-in early at 1pm, so we arrived early. We weren’t able to check-in until past 3:30. Had they not told us to come in early, we wouldn’t have. The staff was pretty unhelpful and didn’t seem to care that we were waiting so long (per their direction), stated that they were understaffed and that check-in wasn’t until 3. Again, fine if they didn’t not tell us it was ok to check-in early. We...

"The room was clean and breakfast was good. Convenient to the highway and restaurants."

"Clean room and adequate for my Needs. Would come back."

"Great stay overall. The location was perfect, and having a truly pet‑friendly setup made things so much easier for us. The staff was great to work with from start to finish. Definitely recommend if you’re looking for a comfortable, convenient place to stay."

"Staff was very friendly"

"No bell hop was disappointing For a Westin"

"Las habitaciones son muy limpias"

"Can’t"

"Great place to stay .. clean and helpful staff … the breakfast was good too !!!"

"Staff was amazing and we had an awesome stay. I Would definitely highly recommend."

"I love staying here and would definitely stay again. It's not too far from the beautiful lake and my room was clean, quiet and comfortable."

"Not having the right handicap bathroom. I told them when we booked the room."

"This property needs new management and major renovations. Everything is old and not that clean. The ceiling was leaking water, the bathroom was dirty and disgusting, the bathroom door handles were broken, and the carpets were sticky. We could barely sleep because of the poor condition of the room."

"Room has potential and it’s close to the airport. Our room (Ivy Cottage) had a terrible smell/must to it though. I’m guessing that’s because it’s above a restaurant. "

"Es una hermosa propiedad con un personal poco capacitado,la limpieza es deficiente e inaceptable hay cucarachas objetos de clientes anteriores,las tohallas sucias y manchadas,la manta de taparse sin cambiar (con un olor espantoso)La habitacion que me asignaron no fue inspeccionada por un supervisor o personal a cargo.Al llegar me pidieron un deposito de 100 dolares aunque no mencionan eso a la hora de la resrva y entrar a la habitacion para encontrar total decepcion "

"Clean place and easy late check-in. Friendly and supportive "

"The shower all night dripping water , cockroaches in room and hallway smells weed all over"

"Just not a clean place."

"Exactly what is advertised."