Hotels near Susan Lake

"The A/c didnt work, so we were actually told to sleep with the windows open... the street was very loud. We were offered a breakfast voucher but that didn't mean much when all that was given was cold cereal, and and egg sandwich. Also, sketchy people in the hallways walking up and down making loud noises"

"The room was very clean."

"It was clean and convenient. The staff was all very nice."

"The room type that I booked was "Sold Out" when I arrived for 3 p.m. Check-in. The front desk person had no idea why. Unfortunately, no manager was available until the next day! Thankfully, she still was able to get me a room for the night, but not the King Suite that I reserved. I cannot recommend this hotel at all. While it is a cool location next to Ships Creek, it is also next to the train station. The trains blast their horns all night long! I'm not exaggerating how loud this hotel is! Between the trains, the super thin walls, and the 20 hours of light- it was impossible to sleep here. The only redeeming factor was the complimentary breakfast with delicious coffee and the super nice "breakfast man.""

"I stayed in the motel section of the hotel. It was very, very basic and smelled very strongly of mildew. The bed was comfortable."

"Very nice place to stay, beautiful nature around"

"Nice breakfast, but not enough room for customers. Very cramped. "

"The house was clean and easy to access and the bed was super comfortable. The kitchen and bathroom were stocked with basics. And the staff were easy to communicate with."

"I’ve stayed in many Hiltons and this was the worst by a very long way - mostly due to the very poor attitude of the staff who treated us as a definite inconvenience and annoyance both at pre-check-in, check in, problems with the key - twice, and a long wait for a table at dinner only to be told gruffly ‘it’ll be an hour for food’ which is frankly useless for a hotel restaurant which was far from full. The room was -ridiculously- noisy with a funfare right outside with loud music til nearly midnight and close to the trains blasting their horns continually. The windows and walls must be paper-thin to allow so much noise through right up at the 10th floor. To finally round off the poor experience I had to visit 3 different floors before finally finding an ice machine that was actually working. I’m shocked how much I disliked this place - very, very disappointed."