Hotel Dekat Spillway Road Ponds Trailhead

"Nice, clean. We had a very short stay, but it was excellent. Great breakfast!"

"The hotel was very clean and well maintained. The front desk staff seemed distracted, but polite. I will stay again when in the area."

"Didn’t know you couldn’t grab a piece of cheese. The staff member mumbled, then brushed my hand away, then said he had to throw it all out, and continued to berate me when he returned until I told him to stop talking to me (please). Didn’t bother going down for breakfast next day. We went out instead. TV stopped working and no tech staff on duty nor manager. Front desk had us pack and move to new suit. We asked for compensation and they said their hands were tied. Also, we parked our car in...

"Walls and floors are thin so you hear those rooms beside and above."

"We reserved a double queen bed room and when we arrived they put us in a single bed room. A double bed. For myself, my sister, and my 18 year old son. They had to bring us a rollaway bed which was hard as a rock and the actual bed in the room was slanted and uneven. Thankfully we only needed it for one night but we won’t be staying here again. No offers of reduced rates or anything for our situation. "

"Accused us of smoking in room when thry have people smoking in lobby this hotel smells like cigs before you even get to front door. Ik"

"Staff wasn’t very professional. It wasn’t very helpful."

"Jackie was amazing. She was very informative and helpful. Great communication. The room was really comfortable. And breakfast was great."

"Very nice breakfast "

"Two bed room, beds were very comfortable but were not queens."

"Room was very clean even when we had to switch rooms because we clogged the toilet oops. The breakfast might not have been the freshest but otherwise everyone was super friendly!"

"Stayed in room 309 and the bathroom door jammed and was stuck in the bathroom."

"it was good"

"The hotel has a good location and the staff members are friendly. The property is in deep need of renovations."

"Hotel was very rundown. Room was clean. Staff was nice. Overall not a great hotel"

"It was easy to get to. Room was clean. It is an older hotel but worked great for what we needed. We would go back and we did not see a pool. "

"First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged...

"Awesome"