Hotel Butik di South Central Alaska

"I had high expectations for this resort based on its reputation and beautiful location, but the guest service experience was disappointing. Housekeeping was inconsistent. Our room was not serviced to the standard expected for a resort of this caliber, and it often felt difficult to get basic issues addressed. The biggest problem was communication. Guest Services almost never answered the phone. When calls went unanswered, the voicemail mailbox was full, making it impossible to leave a message...

"The room is very clean and crispy. High ceiling and ceiling fan is a bonus. No microwave nor refrigerator in the room"

"This place had an amazing restaurant on site, parking was easy, the lobby was gorgeous and also had a coffee station with breakfast items in the lobby. The lobby had a gorgeous fireplace and gift shop. In terms of the rooms, this was nice / standard and the bed was comfy. I especially liked this place had black out Curtains and a fridge ( this was our best place lodging in Alaska during our stay) would recommend and stay again,"

"The hotel is beautiful and very welcoming. The staff were incredibly attentive and made us feel well taken care of throughout our stay."

"Nice property, great mountain views. Located near good hiking trail. Approx 5-6 miles from Matanuska glacier access"

"The hotel is run down and in a run down neighborhood. Furnishings are old and shabby. My family of six had 2 rooms for one night …. $960 ! Simply unbelievable — I realize it’s Anchorage in early June and even a third rate hotel might get that rate… but paying that rate for this dump was painful ! NOTE: They say they have an airport shuttle. I called as soon as we got our bags and they said they’d be there In “10 minutes”. During the next 45 minutes I called twice again, and finally they told...

"This is the nicest place to stay in Whittier, for sure, but it's not perfect. I loved our view, but the we're summer basic cleaning and maintenance issues. Also, the retina have blinds that are not room darkening, and one of ours didn't even go to the bottom of the window."

"Very friendly staff. Modern feel in cabins"