Hotel Keluarga di Solihull

"Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding...

"Great stay, beautiful country vibe hotel, team are amazing!"

"Good location for the NEC and Birmingham airport. Lovely rooms and amazing food."

"We really enjoyed our stay - this is our second time staying at this hotel. Fairly affordable and easy access to the NEC which is only a short drive away. The room was tidy and clean and we also had a fan in the room which was very welcome given the warm weather. I only had breakfast at the hotel once, but the staff were really helpful. I asked if they had any sweet vegan options and they went back into the kitchen and got me a really lovely lemon and poppy seed muffin."

"It was a clean pleasant hotel in an excellent location. I was disappointed that I didn’t have a window to look out of. It made the room dull. I also would have preferred a double bed rather than 2 singles pushed together. The restaurant was very good ."

"👍"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"I have to say I waa really surprised at how nice this place was. The only issue for me (being a bigger bloke) was i couldn't fit in the shower as it only has a s.mall opening but I was able to get around ."