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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Travelers can take a refreshing dip in the indoor pool, unwind in the sauna, or simply enjoy modern comforts after exploring the city

Choose dates to view prices

Best Western Shaftesbury The Royal Chase Hotel puts guests in the heart of the city's energy. Visitors can relax in the sauna, swim in the indoor pool, or take peaceful walks through the garden. The hotel offers free WiFi, and the Byzant restaurant serves dinner on-site.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is RM297
RM356 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Shaftesbury, Best Western Shaftesbury The Royal Chase Hotel is in the city centre. Shaftesbury Abbey Museum and Garden and Wardour Castle are local landmarks, and the area's natural beauty can be seen at Center Parcs Longleat Forest and Cranborne Chase and the West Wiltshire Downs. Riversmeet Leisure Centre and Larmer Tree Gardens are also worth visiting. Visit our Shaftesbury travel guide
Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB

What's nearby

  • The Bridge and the Pantheon Stourhead Gardens, Wiltshire, England
    Cranborne Chase and the West Wiltshire Downs
    12 min walk - 1.1 km
  • Shaftesbury Abbey Museum and Garden
    14 min walk - 1.2 km
  • Gold Hill Museum
    14 min walk - 1.2 km
  • Shaftesbury Arts Centre
    14 min walk - 1.2 km
  • Melbury Vale Winery
    4 min drive - 3.4 km

Getting around

  • Gillingham Dorset Station
    12 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    57 min drive

Restaurants

  • The John Peel
    12 min walk
  • The Udder Farm Shop
    7 min drive
  • Costa Coffee
    9 min drive
  • The Kings Arms
    16 min walk
  • Costa Coffee
    17 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in the city centre
Consider a stay at Best Western Shaftesbury The Royal Chase Hotel and take advantage of a terrace, a garden and a library. For some rest and relaxation, visit the sauna. The on-site British cuisine restaurant, Byzant, serves dinner. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), smoke-free property and a front desk safe
  • A reception hall, 6 meeting rooms and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Best Western Shaftesbury The Royal Chase Hotel boast comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

Does Best Western Shaftesbury The Royal Chase Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Best Western Shaftesbury The Royal Chase Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Shaftesbury The Royal Chase Hotel on 22 Mar 2026 start from RM297, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Shaftesbury The Royal Chase Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Shaftesbury The Royal Chase Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Shaftesbury The Royal Chase Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Shaftesbury The Royal Chase Hotel?

Checkout is at 11 AM.

Where is Best Western Shaftesbury The Royal Chase Hotel located?

Located in the heart of Shaftesbury, this hotel is within 1 mile (2 km) of Cranborne Chase and the West Wiltshire Downs, Gold Hill Museum and Shaftesbury Abbey Museum and Garden. Melbury Vale Winery and Fontmell and Melbury Downs are also within 2 miles (3 km).

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Reviews

Best Western Shaftesbury The Royal Chase Hotel Reviews

8.0

Very good

8.4

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 185 out of 524 reviews
Rating 8 - Good. 208 out of 524 reviews
Rating 6 - Okay. 87 out of 524 reviews
Rating 4 - Poor. 31 out of 524 reviews
Rating 2 - Terrible. 13 out of 524 reviews

Reviews

8/10 Good

Margaret

Liked: Cleanliness, amenities
Great staff and a very good breakfast
Stayed 2 nights in Feb 2026

8/10 Good

Sara

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff friendliness and amenities were excellent!
Stayed 1 night in Jan 2026

4/10 Poor

Alexandra

Tired room, lowest water pressure in the shower ive ever expreienced. Stsff friendly and helpful
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Our room was comfortable and spacious. The restaurant food was lovely.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

We slep5 well and had a varied breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Dave

Liked: Cleanliness
It was ok room was nice a spacious
Stayed 1 night in Oct 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in clean and spacious room. Monday night stay so quiet. Pool available. Eve meal was nice.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay hotel and staff were very helpful friendly will stay again
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast. I had 2 nights at the hotel on business. Very convenient, big room, massive shower, a bit tired but comfortable. It was surprisingly quiet considering it was off a large roundabout. Good facilities. Good value and would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and safe, we had a van so we needed plenty space. Breakfast was really good, the room was very large and so was the bathroom, all super clean. we had no time to try the pool sadly
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and fantastic staff
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Amenities
Lovely hotel & perfect location for our wedding evening
Stayed 1 night in Jun 2025

10/10 Excellent

Dolores

Liked: Staff & service
Location was good.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, always amazing service

Have stayed at the Royal Chase over many years now, it’s always spotlessly clean and the service is always first class…
Stayed 1 night in Jun 2025

8/10 Good

Pauline

Hotel easy to find. Twin room comfortable. Food good
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
A friendly welcome, lovely clean room
Stayed 2 nights in Jun 2025

8/10 Good

Jane

We were in room 21 it was very noisy, both nights. I did mention it at reception, but no response. Can’t fault anything else, other staff were very helpful. Food was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Relaxing stay

Comfortable stay, lovely area rooms are a bit dated could do with a freshen up! Very clean hotel and lovely staff, especially the ladies who serve breakfast in the morning always smiling and happy to help.
Stayed 3 nights in Apr 2025

8/10 Good

Connie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, food, and pool. Would stay again

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Amenities
Comfort, nice staff and surroundings.
Stayed 2 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Staff were friendly. Property was very clean. Although a little dated. But overall it was a good experience. Beds were comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Was a nice cheap hotel with the bonus of a pool
Stayed 1 night in Feb 2025

6/10 Okay

steven

Liked: Cleanliness, staff & service
A lovely stay but room very dated and the floors sloped and were very squeaky also pool was lovely but limited time on sauna in the day
Stayed 1 night in Jul 2025

8/10 Good

Krunal

Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.
Stayed 1 night in May 2024