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"The whole resort was spotless and well maintained. Our room was spacious and had plenty of closet and drawer space. The bathroom was well laid out and the best shower and water pressure. Our balcony had a beautiful view of the ocean, pool and we could watch the shows at Chala Sky Bar. All staff was very friendly and the food was very good. We ate in every restaurant! Special mention to Fernando Zavales in the La Luce Bar, Server - Daniel in La Luce Restaurant, Ricardo in Guest Services and Donovan and Esteban in Mexal who made our last night so memorable with an amazing dinner from Tequila tasting through to a Mexican Coffee like no other! The shows were entertaining and the resort was lively but not crazy, respect for all guests, families with young children to couples and singles. We didn't use the pool as we go for the beach and sea but the pool looked well maintained and had a fun kids area, plenty of lounges and outdoor snack area. We will definitely be back!"

"Staff were friendly and attentive. Property and rooms were a little outdated, but clean. Food options were good. Bottled water should be more readily available throughout the day. Would stay again. "

"We stayed for 6 nights all the staff is really pleasing and helpful, they go above and beyond to give you nicest experience. Must visit property😇"

"The staff was A++ they all knew our names by day 2. They were super courteous and very very honest. We left our safe open one day with plenty of cash on display and they came cleaned our room and absolutely nothing was taken. The resort was spotless. The events were far away from the rooms so you could get your rest of that is what you came for. The food was okay. The reservation for the Brazil restaurants had to be done from 2pm to 4pm which was very inconvenient. The steak didn't blow my mind. But the service made up for it. Their ceviche restaurant only serves tilapia. Which I was so super disappointed about. The main buffet was usually the best choice. The other had waits. The sushi bar was good. The rice was a tad harder than it should be. Their little coffee and bakery shop inside one of their stores was amazing. It had fresh ice cream daily and different desserts than in the restaurants. They went all out for the US folks for thanksgiving. They decorated the hotel and served a full turkey dinner and a rib roast. The pools and beach were incredible. We truly enjoyed our stay. "

"Clean room,amazing staff,great stay! "

"Friendly staff, clean rooms"

"Clean room everyday. Well stocked bar. All the wor"

"Clean room, "

"Great rooms . Great stay! Great staff and hospitality!"