Hotel Dekat Segundo Ruiz Belvis Cultural

"Location worked very well for our needs. Location was a bit sketchy but we came across zero issues with the neighborhood. Room wasn’t perfect and could have been a little more clean as there was a dirty rag on the floor and the bed sheets/pillows had some questionable stains. Best New Subs across the street was delicious and worth stopping by. Keep in mind all amenities, bathrooms, kitchen, lounge areas are all shared spaces. Doors to the rooms could have been more secured with deadbolts."

"Friendly staff, clean comfortable room and amazing rooftop bar"

"Excellent location. Staff members were very welcoming and friendly. Hotel is exceptionally clean. Roof top lounge offered quality drinks as well as food with a great city view. Would recommend."

"Carlton is a very good hotel in a very nice part of Oak Park. But then again all of Oak Park is nice."

"Nice clean hotel with big rooms. Good location for hospital apts."

"Tv only had cable. No Netflix. Lids for coffee cups in room would be helpful. If I use the paper cup, I’m probably taking it somewhere. Room temp control was not user friendly and it was super warm even set at 69."

"We were able to check in early and the staff were very kind and helpful! Beds and rooms were a little smaller than expected but sufficient. Breakfast was just poptarts, apples, and oatmeal packs. Selection of sodas, waters, and ice cream for purchase was nice. Ended up buying bottled water because there was no drinking fountain and tap water didn't taste great. 30 minutes of walking and train rides to get downtown."

"Wanted a house in oak park and this was such a pleasant, comfortable and convenient place. Really comfortable beds too. Even a lovely piano. "

"The room never got vacuumed. The shower poured water on the whole bathroom floor, I had to dry the floors with towels regularly. I paid for a two queen sized beds and one double sofa bed, didn't get that either. Since I didn't get the sofa bed two of my friends left and had to make other arrangements. I asked the front desk for help with the sofa bed, no help of any kind. Expedia ignored me twice for help. Let my messages run to "restart conversation". The elevators got stuck and stalled every...

"Right across the street from Wrigley this place is the place to stay if watching cubs game and visiting Wrigley. Gallagher way. Brand new. Fabulous staff that accommodated my early arrival bag storage & changing in rest room pre game. Only issue is parking. Not clear signage but it’s off Clark street look for big on building. Once you leave u pre pay but pull all the way up to exit doors or they won’t open spent 15 minutes figuring out how to trigger the exit Fabulous pregame or other...

"Fabulous walkable neighborhood. Roo.s are spacious and very nicely designed"

"Rooftop Movie theater looked fun during the daytime, but wasn’t committed enough to buy a ticket after sunset. Rooms were fine. Coffee shop was short-staffed the day I was there - to the point I gave up and moved on. The staff I ran into in the hotel from housekeeping to front desk to bell staff were all universally pleasant and helpful. Location was great - convenient to the show I was attending at the Cobra Lounge and to a pretty decent variety of decent looking food options. Don’t miss the...

"Fruits served in the breakfast were not good and they were not fresh. Keep one water fountain which is very basic for the price"

"We throughly enjoyed our stay. Wonderful staff, excellent view, great breakfast. Planning to return and using your hotel again."

"all good"

"Great place!"

"This review reflects both the hotel and Expedia’s handling of the booking. The good: The location is excellent and very accessible. The common areas, including the lobby and bar, are pleasant and well maintained. The bad: The hotel is showing its age. The AC struggled to keep the room comfortable (both temperature and sound wise), and the carpet and floors felt dirty. Housekeeping did not refill basic toiletries before our stay. The restaurant was disappointing, especially considering the many...

"Excelentes condiciones de las habitaciones y el hotel en general incluyendo el restaurante"

"The entrance area on the street level needs updated/cleaned and decorated to reflect the quality of the Hyatt. When we first walked in we didn't think we were in the right place."

"Clean room"