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"A very convenient location next to the river. Close to everything. Charming Victorian hotel. Carpets need to be replaced, but generally the place was in good shape. Clean. Breakfast was classic buffet, nothing exciting, but plenty to eat and everything tasted fine. Dinner was pretty good. However, there are plenty of restaurants and pubs in the area, so I am guessing many guests are not having dinner at the hotel. The bar (in the restaurant) had a few draft beers and plenty of liquor choices. The staff members were all VERY friendly and helpful. "

"Lovely room and very friendly staff. Food was excellent in the Conservatory. Staff wonderful and helpful throughout. Thank you. "

"Our room was a really good size and very clean. Quiet area so our stay felt very peaceful "

"Property brilliant but price of food and drink!!!!! Wow.. Over £200 for dinner for four. £23.50 for a beer, gin and two soft drinks!!! We decided to go into town for dinner and drink.,... Not sure if I will go again.. Shame as it's such a nice place."

"Behind our door hadn’t been vacuumed- for ages. Lumps of dust - not seen if door was open but closed it drew the eye - what is that on the carpet? Apart from the above all was good "

"Helpful, friendly staff and great facilities "

"Clean room, convenient location, excellent breakfast."

"The hotel was fabulous and you could easily spend the entire day in their wonderful forest grounds, we saw deer, red squirrels and salmon. A truly magical place to get lost in. "

"Clean room and hotel. Only critical feedback is the bar option is an ipad with drinks served in the lounge, no physical bar, but not a big issue."