Hotel Del Parque

Property class: 3

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You can look forward to a garden, laundry facilities and a bar at Hotel Del Parque. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A room with two beds, a window with curtains, a desk with a book, and framed pictures on the wall.

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a bed, a television, a wooden cabinet, a chair, and a mirror on the wall.

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A room with two beds, a window with curtains, and a door with a geometric design.

Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Quadruple Room

A bedroom with two single beds, a wooden wardrobe, and a mirror on the wall.

Quadruple Room

  • Sleeps 4
  • 4 Single Beds
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About the area

Located near the beach, Hotel Del Parque is in Historic Center, a neighbourhood in Santa Marta. The area's natural beauty can be seen at Rodadero Beach and Bello Horizonte Beach. San Juan Cultural Center and Mundo Marino Aquarium are also worth visiting. Visit our Santa Marta travel guide
Map
Calle 19 # 4-45, Santa Marta, Magdalena, 470004

What's nearby

  • A white church with a bell tower and a dome.
    Santa Marta Cathedral
    1 min walk - 0.2 km
  • A yellow taxi parked in front of a white building with red pillars and a balcony.
    Parque de los Novios
    2 min walk - 0.2 km
  • Simón Bolivar Park
    5 min walk - 0.4 km
  • Santa Marta Beach
    5 min walk - 0.4 km
  • Marina Santa Marta
    6 min walk - 0.6 km

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    29 min drive

Restaurants

  • Tocata Karaoke Bar
    1 min walk
  • La Sartén Dorada Restaurante y Parrilla
    2 min walk
  • Porthos Pub
    2 min walk
  • Inspira Café & Arte
    2 min walk
  • IKARO CAFE
    1 min walk

About this property

Hotel Del Parque

  • Hotel located in Historic Center
  • Consider a stay at Hotel Del Parque and take advantage of a garden, laundry facilities and a bar. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), multilingual staff and a 24-hour front desk
    • Luggage storage and barbecues
  • Room features
  • All guest rooms at Hotel Del Parque include comforts, such as air conditioning, as well as
  • Other conveniences in all rooms include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Free infant beds, ceiling fans and daily housekeeping

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Frequently asked questions

Is Hotel Del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Del Parque?

This hotel doesn't offer parking.

What time is check-in at Hotel Del Parque?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Hotel Del Parque?

Checkout is at 12:30 PM.

Does Hotel Del Parque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.

Where is Hotel Del Parque located?

Located in Historic Center, this hotel is steps away from Parque de los Novios, Santa Marta Cathedral and Santa Marta Theater. San Juan Cultural Center and Simón Bolivar Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Del Parque Reviews

7.4

Good

7.2

Cleanliness

9.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 16 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 8 out of 77 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Great price and great location

The place needs some work.
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
Stayed 3 nights in Jul 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación, muy sucio.

Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Estancia corta y para mochileros

Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
Stayed 3 nights in Mar 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs cleaning

Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice family owned hotel in very good location

Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
Stayed 1 night in Feb 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
Stayed 3 nights in Feb 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a hotel

More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not ready when we arrived to the hotel.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca a la rumba / close to the nightlife

Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
Stayed 2 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for backpackers

We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we were looking for

Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere
Verified review

8/10 Good

Liked: Staff & service, room comfort

Super lokalita

Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.
Verified review

6/10 Okay

Disliked: Room comfort

Reservation problem at well-located small hotel

It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Genial trato, perfecta ubicación.

Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super vært og hyggelige værelser

Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacance

Très très bien personne au petit soin
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness

buen servicio

bien pero los baños regular
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Economical place to stay. Near entertainment.

Food and transportation very close and owner always available.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación inmejorable. El personal y principalmente Felipe el dueño marcan una gran diferencia en la estadía! Inmejorable también!