Santa Cruz Hotels with Air Conditioning

"An aging and gorgeous hotel, but a true 5 star hotel, room electronics needs updating, superb service of days of yore"

"We had a pleasant stay at Hotel 101 overall. What truly stood out was the staff. They were very friendly, approachable, and consistently helpful from check-in until check-out. You can tell they genuinely care about their guests, and that kind of service makes a big difference. The room was clean and well-kept, which we appreciated. Housekeeping did a good job maintaining the space throughout our stay. There are a few areas that could be improved. The air conditioning unit seems to need maintenance, as it wasn’t performing at its best. The towels, while clean, were already worn out, with some discoloration and thinning fabric. Replacing these would definitely elevate the guest experience. Breakfast was okay. Not exceptional, but still decent enough to start the day. Overall, it was a comfortable stay, made even better by the excellent service of the staff. With a few improvements, this hotel can easily provide an even better experience."

"Modern hotel and easily accessible from the airport. The staff at reception and the concierge are outstanding! Looking forward to returning again soon!"

"Place was nice and exciting but dated everywhere . Food at Benjarong under qualified to charge too much. Pantry breakfast was amazing. Areas behind the koi pond a bit unkempt and needs cleanup and sprucing and around the property. Water pitcher is environmentally friendly but a bit of a work for guests to walk to refill station without bothering room service every time you need a refill. Across all staff, they are ALL amazing."

"The service was top notch and such a beautiful facility next to everything."

"Definitely have service oriented staff, i couldn't speak more highly of their staff. Headlined by the day manager Jane, super friendly and helpful 👍 "

"Delicious and wide array of breakfast"

"Great overall experience"

"Clean room, friendly staff and great food."