Santa Cruz Spa Hotels

"This Hotel is nice and clean. Great location, Staff is very cool."

"Drunk noisy next door neighbor. Construction was less noisy. Breakfast fair was poor. No hot water for tea. "

"Free parking outside the room. Room was kinda crowded, not too big. Clean and nice staff. It was rainy so we didn't use the pool or hot tub but others were. Breakfast was OK with great coffee. "

"Great heated pool. Happy to have a restaurant on-site and so many more within walking distance."

"The housekeeping staff was excellent."

"Everything about the property absolutely acceded our standards ! The staff was very nice and helpful with everything and made sure our stay was great ! The pool was very large, the room was very big and had nice views. "

"It was awesome! Stayed there to play golf in Monterey!"

" Very spacious clean room. We enjoyed our stay."

"Check-in there was a kiosk with someone to check in with on a screen even though there was a receptionist inside the office. Entering the room the air felt musty and humid in the room. It needed to be aired out after it got cleaned. There was no welcome instructions on pool hours, wether we needed a key or not for the pool. No WIFI information. First time there was no welcoming letter with guides. The beds were nicely made. There was 1 towel for a room of 4 people. My husband had to go ask for towels at the kiosk instead of the person at the front desk. The bedside table was dirty, it still had a ring from a cup on it. There was an opened soap bar sitting in the shower soap holder. I actually went out and purchased cleaning supplies to clean the shower floor. After a shower, we had to ask for a large amount of towels due to how bad the water went out of the shower and into the rest of the bathroom. The pool and hot tub. It wasn't the cleanest, you can tell the wall tiles need a scrubbing. It was relaxing for about 10 minutes until families started to come in and the children were getting in the hot tub. Unapologetically, accidentally stepping on our feet, hitting our knees. Max people in the hot tub according to rules was 8. There was way more than that after 10 minutes, no longer relaxing. We left the pool area. Towel service staff was kind. Will never stay at this hotel again. Male guest in the morning was extremely loud sounded as if he was in our room. "