Hotel murah di San Lucas Sacatepéquez

"Lamentablemente no pude disfrutar nada por el enojo de haber hecho reservacion con Hoteles.com para esta estadía de dos días. Y al llegar al Hotel me toco pagar de nuevo, y ya no me quede 2dias sino solo esa niche"

"Hotel muy Limpio .su alberca Muy Bonita Y el trato del personal Muy Amable"

"As always, my stay was excellent. The toilet was having some issues but the staff was very responsive when I reported it."

"It was very family friendly"

"Everything was wonderful ❤️ hope to be back soon !"

"En este hotel siempre nos va lindo! En esta ocasión ocurrió que el teléfono de la habitación no funcionaba y necesitaban hacer un cargo a la tarjeta que por un error a la hora del check in, no se hizo completo. Me di cuenta de esta transacción por una alerta de mi banco. Sin problema que hicieran el cargo, pero por temas de seguridad, se agradece una llamada o en su defecto un mensaje a mi correo o WhatsApp. Todos estos datos son proporcionados cuando uno hace la reservación, no veo por qué no...

"The property is beautiful and unique. I really felt at home so beautiful and comfortable."

"The staff were easily available, and wonderful"

"The staff at Casa Aurora were very friendly and welcoming, and I appreciated their kindness during our stay. The hotel was comfortable, and they provided fans for guests who needed them. However, there was one significant drawback. There was no alarm clock in the room, so because we had an early flight, we requested a wake-up call. Unfortunately, the knock on our door was not loud enough to wake us, and we ended up missing our flight. While I understand that mistakes can happen, it was a very...

"Exellent"

"Muy limpio y cómodas las camas !! Muy satisfechos"

"Me agrada bastante este Lugar, lo visito seguido cuando voy a Guatemala"

"Excelente infraestructura y ubicación. Tener pendiente que el desayuno no lo vas a poder disfrutar, aunque es un desayuno rico, el personal no te dejará disfrutarlo entre preguntarte el número de habitacion, tirarte la cuenta encima del plato y pararse a tu lado esperando que termines para llevarse los platos."

"Todo muy bueno."

"I will start off with the positive aspects here. The staff is very kind. They do work hard and try their best, so this review has nothing to do with their efforts. They also have a decently cute garden on site and parking was easy considering the hotel was in the city. The main negatives were the bed was as hard as a rock, the pillow was paper thin so I woke up with bad body pain. Without AC the room was stale & hard to breathe so I kept in on, but when it was on there were super loud clicking...

"Check in 5/10 servicio básico, poca amabilidad del joven recepcionista. Necesita mejorar su atención cliente. Check out 10/10 muy bien la señorita muy simpática y amable. Bell boy muy buen servicio. Hay que mejorar los tiempos de respuesta en los mensajes, correos, WhatsApp, muy mal servicio. Tardarse un día o 2 para contestar mensajes es demasiado. Jonás y Maribel en Blu 100 puntos para su servicio, felicitaciones por hacer más que bien su trabajo. La clase de servicio que ellos dan es la...

"Everything excellent specially Marvin he is very friendly"

"Property was great!"

"Asked for an early checkin a week before but did not get it, had to wait almost 2 hours after normal checkin to get a room. Got the wrong room, and later reassigned the correct one. Staff was helpful. Great breakfast options. Parking is difficult."